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maomaosshots
Participant
May 10, 2019
解決済み

Can't download older versions of Photoshop

  • May 10, 2019
  • 返信数 6.
  • 17534 ビュー

Hello,
I signed the photo plan with Photoshop and Lightroom. I already had it some time ago and now I have it again. I remembered that it was possible to download older versions of the software, but in the case of Photoshop I can no longer find versions earlier than 19.1.8. I use the software on a main PC, where I don't have performance problems, so I use the latest versions with ease, but I also have an older laptop where I prefer to use the CS6 version (for some editing when I'm away from home)
I attach a screen of what I see when I go to download the old versions

    解決に役立った回答 Mohit Goyal

    Hi maomaosshots,

    Going forward, Creative Cloud customers can use and download only the two most recent major versions of Creative Cloud. This change enables us to develop the features and functionality most requested by customers and ensure peak performance across all Creative Cloud apps and services. We always encourage our customers to use the latest version of Creative Cloud to have access to the latest features, optimal performance, security and other benefits. More info here: https://theblog.adobe.com/changes-to-creative-cloud-download-availability

    Regards,

    Mohit

    返信数 6

    T
    tanjaw68
    Participant
    May 5, 2020

    I am just kind of at a loss for words. I'm so frustrated with Adobe's management these days. I have been an adobe customer for not 1 decade, not 2 decades but almost 3 decades and just cannot fathom why in recent years esp. with the advent of subscription model the product has just gotten clunky and laggy with each new update there are new "features" that cause lag. . To make matters worse, I can't roll this back to a 2019 version? I just got to say wow. Tell me this isn't so. 

      L
      Lumigraphics
      Legend
      May 10, 2019

      Changes to Creative Cloud Download Availability and Usage

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager解決！
      Community Manager
      May 10, 2019

      Hi maomaosshots,

      Going forward, Creative Cloud customers can use and download only the two most recent major versions of Creative Cloud. This change enables us to develop the features and functionality most requested by customers and ensure peak performance across all Creative Cloud apps and services. We always encourage our customers to use the latest version of Creative Cloud to have access to the latest features, optimal performance, security and other benefits. More info here: https://theblog.adobe.com/changes-to-creative-cloud-download-availability

      Regards,

      Mohit

        JJMack
        Community Expert
        JJMackCommunity Expert
        Community Expert
        May 10, 2019
        Please download the attached file to view this post
        JJMack
          melissapiccone
          Community Expert
          melissapicconeCommunity Expert
          Community Expert
          May 10, 2019

          The links are only available on a user's accounts page.

          Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          May 10, 2019

          Yes it look like if you did not down load old Perpetual version installers and their updates  and perserve these downloads Adobe has removed them from the web. You will need to deal directly with Adobe it seems their take is old version have no support pay for a subscription for the newer bugger versions. Even if you have the installer the online update are not longer available.  I think Adobe will have problems....

          JJMack
          davescm
          Community Expert
          davescmCommunity Expert
          Community Expert
          May 10, 2019

          Hi

          If you have a perpetual license for CS6 then you can contact customer care for a download link.

          With a CC subscription then only the current and last versions are now available for download.

          Dave

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          May 10, 2019

          Adobe is just making  it harder to use and maintain older version of their Software that users purchased a licence to use.  When you have machine problems and have to reinstall Perpetual Products you now have to contact Adobe to get updates. Is that a respectful way to treat customers.  Take down updates so customers have to call or deal with Adobe to give Adobe a chance to push a subscription.  It marketing and poor Adobe customer support.

          JJMack
            E
            Ekuseni Video
            Inspiring
            May 10, 2019

            See here:

            Adobe Limits Older Version Availability - What You Should Know - Key Code Media

              AxelMatt
              Community Expert
              AxelMattCommunity Expert
              Community Expert
              May 10, 2019

              Here you'll find the appropriate direct download links:

              https://prodesigntools.com/adobe-cs6-direct-download-links.html

              My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
                A
                Anonymous
                May 10, 2019

                Hi Axel, them links don't work anymore, at least not for me

                AxelMatt
                Community Expert
                AxelMattCommunity Expert
                Community Expert
                May 10, 2019

                I've checked them and you're right. The links doesn't work.

                Sorry, I don't have checked the links before I've posted them.

                In the meantime I've found a document from Adobe that they have remove older versions: Remove unauthorized versions 

                My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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