Skip to main content
M
Mark32719409ztpp
Participant
October 4, 2023
質問

cant use free trial of photoshop on new account

  • October 4, 2023
  • 返信数 4.
  • 2252 ビュー

I can use free trial of photoshop, my brother used free trial of photoshop on his account, now i cannot use free trial on new account, it says that i must buy it, any ideas?
(We used free trial on 1 PC)

    このトピックへの返信は締め切られました。

    返信数 4

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    October 4, 2023

    Thats the point - youd have to completely uninstall Creative Cloud, setup a new account, new billing information including different verified address, etc. and see if it works.

    The software is pretty savvy at detecting same IP addresses, billing address, etc. to prevent users from trying to get mutliple free trials.

      M
      Mark32719409ztpp作成者
      Participant
      October 4, 2023

      Nah, still says that i didnt have free trial, "Free trial ended| Buy" Verified account, billing correct

        M
        Mark32719409ztpp作成者
        Participant
        October 4, 2023

        I try to solve this, thanks for note

          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          October 4, 2023

          @Mark32719409ztpp if you previously installed CC on this computer you should be able to use a new verified email and account information. If you use the same information for billing, etc it may not allow a new email/ID.

            契約条件Accessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices