cant use free trial of photoshop on new account

[Mark32719409ztpp]

I can use free trial of photoshop, my brother used free trial of photoshop on his account, now i cannot use free trial on new account, it says that i must buy it, any ideas?
(We used free trial on 1 PC)

[Kevin Stohlmeyer]

@Mark32719409ztpp if you previously installed CC on this computer you should be able to use a new verified email and account information. If you use the same information for billing, etc it may not allow a new email/ID.

[Mark32719409ztpp]

I try to solve this, thanks for note

[Mark32719409ztpp]

Nah, still says that i didnt have free trial, "Free trial ended| Buy" Verified account, billing correct

[Kevin Stohlmeyer]

Thats the point - youd have to completely uninstall Creative Cloud, setup a new account, new billing information including different verified address, etc. and see if it works.

The software is pretty savvy at detecting same IP addresses, billing address, etc. to prevent users from trying to get mutliple free trials.