I'm encountering a frustrating issue with both Photoshop 2025 and the Photoshop beta. The issue is feom last one week (today is March 04, 2024) before that every thing was working fine. Whenever I edit a file and attempt to export it, the exported version gets corrupted. Here's a breakdown of the problem:JPEG Export: The exported JPEG file loses data, resulting in a white box instead of the edited image.PSD Export: Saving the edited file as a PSD corrupts it. When I try to reopen the PSD, I receive an "unexpected end-of-file encountered" error.Details:I'm using both Photoshop 2025 and the Photoshop beta. I am using zbook G2 with M2000M graphic processor and windows 11.The corruption occurs regardless of the editing process or file type.

zaheer34220317t6ft

Participant

質問

Data Loss and "Unexpected End-of-File" Error in Photoshop 2025 and Beta (Export Issue)

Forum|Forum|2 years ago
March 3, 2024
返信数 2.
485 ビュー

I'm encountering a frustrating issue with both Photoshop 2025 and the Photoshop beta. The issue is feom last one week (today is March 04, 2024) before that every thing was working fine. Whenever I edit a file and attempt to export it, the exported version gets corrupted. Here's a breakdown of the problem:

JPEG Export: The exported JPEG file loses data, resulting in a white box instead of the edited image.
PSD Export: Saving the edited file as a PSD corrupts it. When I try to reopen the PSD, I receive an "unexpected end-of-file encountered" error.

Details:

I'm using both Photoshop 2025 and the Photoshop beta. I am using zbook G2 with M2000M graphic processor and windows 11.
The corruption occurs regardless of the editing process or file type.

このトピックへの返信は締め切られました。

Ged_Traynor

Community Expert

@zaheer34220317t6ft I assume you mean an Nvidia quadro M2000M GPU, that GPU only has a feature level of 11.0, Photoshop requires a GPU with a feature level of 12.0 and above

https://www.notebookcheck.net/NVIDIA-Quadro-M2000M.151581.0.html

https://helpx.adobe.com/ie/photoshop/system-requirements.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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