Skip to main content
このトピックへの返信は締め切られました。

返信数 2

A
Anonymous
July 2, 2019

Hi

Can you check Windows event viewer for errors relating to Photoshop.exe

Click on the application log on the left and then filter current log on the right

Then put a check mark in error and click OK

Look for errors relating to Photoshop.exe and post what you find, also can you post your Photoshop system info, in Photoshop go to Help > System Info and copy and paste the entire thing in this thread

alfonsn87091891
alfonsn87091891作成者
Participant
July 2, 2019

thanks for info.. i will check it.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
July 2, 2019

Hi Alfonsn,

That shouldn't be happening, could you please try using the Creative Cloud Cleaner Tool to uninstall Photoshop then reinstall it again from the Creative Cloud desktop app and let us know if it helps?

Use the Creative Cloud Cleaner Tool to solve installation problems

Regards,
Sahil

italosan
Community Expert
italosanCommunity Expert
Community Expert
July 2, 2019

Hi, could you provide more information about your computer (Windows or Mac OS) and the version of Adobe Photoshop in use?

alfonsn87091891
alfonsn87091891作成者
Participant
July 2, 2019

It is a Windows-10-Workstation

Newest Photoshop-Version CS version 20.0.5 (without any Plugin from a other developer)

Device Manufacturer                                             :Dell Inc.
Device Model                                             :Precision 7920 Tower
Device Type                                             :Desktop
Processor(1)                                             :                                                                                                    Intel(R) Xeon(R) Silver 4110 CPU @ 2.10GHz                                             
Memory                                             :65536 MB of RAM
契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices