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digital rebel
Participating Frequently
April 15, 2022
解決済み

I just purchased stylize standard addition. It appears to be exactly the same as stylize! free.

  • April 15, 2022
  • 返信数 4.
  • 463 ビュー

I just purchased stylize standard addition. It appears to be exactly the same as stylize! free edition.

How do I get my money back?  I'm not sure why I should pay for the same software as is available for free.

 

There doesn't seem to be a link anywhere on the Adobe site for human-based support.

このトピックへの返信は締め切られました。
解決に役立った回答 Ged_Traynor

Hi

According to this

Did you try "Email us at support@somatic.io if you have any feature requests or questions"

https://exchange.adobe.com/creativecloud.details.101122.stylize-free-edition.html

https://exchange.adobe.com/creativecloud.details.101123.stylize-standard-edition.html

返信数 4

Legend
April 16, 2022

It may be worth noting that this isn't an Adobe product, so Adobe support is not applicable to it.

c.pfaffenbichler
Community Expert
Community Expert
April 15, 2022

Have you tried Free Edition before posting? 

digital rebel
digital rebel作成者
Participating Frequently
April 16, 2022

Hi - yes. I tried the free version.  Then I purchased a version for $19.99.  But the $19.99 version is exactly the same as the Free version - thus, the posting.

c.pfaffenbichler
Community Expert
Community Expert
April 16, 2022

It seems you did not try the free version extensively. 

As the previous screenshot illustrates not all the displayed options are availabe in the free version. 

 

Edit: I haven’t tested all the options, either; but after hitting on one that is »paid-version-only« it seemed that there is a difference between free and paid – whether you need the affected options is another question. 

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert解決!
Community Expert
April 15, 2022

Hi

According to this

Did you try "Email us at support@somatic.io if you have any feature requests or questions"

https://exchange.adobe.com/creativecloud.details.101122.stylize-free-edition.html

https://exchange.adobe.com/creativecloud.details.101123.stylize-standard-edition.html

c.pfaffenbichler
Community Expert
Community Expert
April 15, 2022

What is »stylize standard addition«? Can you post a link? 

 

You can try clicking the speech-bubble-icon (bottom right) on this page

https://helpx.adobe.com/contact.html

but depending on who is the seller of that item I am not sure this is an issue Adobe can resolve.