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S
St�phanMa6
Participant
May 17, 2023
質問

Impossible d'exporter pour le web après avoir utilisé l'outil tranche

  • May 17, 2023
  • 返信数 2.
  • 552 ビュー

Bonjour, j'ai beau écumer les forums et faire tout ce qui est préconisé, le bug décrit par beaucoup existe toujours.

Nous sommes en mai 2023, y a t il depuis une solution, ou dois-je renoncer à cet outil ? Je suis sur un mac book de 2011, catalina 10.15.17 avec la dernière version photoshop acceptée par mon système qui est : 19.1.4.

このトピックへの返信は締め切られました。

返信数 2

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
May 18, 2023

A couple of things to try besides updating:

 

1. Go to Apple>System Preferences>Security & Privacy>Privacy>Full Disk Access and add Adobe Photoshop   2020.app

 

2. Reset the Save for web preferences by going to

    /Users/UserName/Library/Preferences

    and trashing the

   Adobe Save for Web 13.0 Prefs

 

   Then go to

   /Users/UserName/Library/Preferences/Adobe Photoshop 2020 Settings

   and trash the

   Save for Web Prefs.psp

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
May 18, 2023

Actually with macOS Catalina 10.15 you should be able to use up to photoshop 2022 (ps ver 23.x.x)

https://helpx.adobe.com/photoshop/system-requirements/2022.html

 

See if updating to ps 2022 solves the issue.

S
St�phanMa6作成者
Participant
May 18, 2023

Hello Jeff, thanks for the help. Actually I found what was the problem.I don t know how but I was using an old version of PS : (A 2018 version...!) I switched on the 2020 and it seems to be working. By the way, I can t upload the 2022 version... A warning message says it s not compataible. Anyway, it s working now, so its cool... Should I get ride of the 2018 version ? 

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