Issue with Groups + Editing Vector Smart Objects

Question

Hi there, I'm looking for some help with an issue I'm facing.

I'm currently trying to edit a file left behind by a previous designer at the company I work for. He's got object I need to edit saved within PS as a vector smart object, however when I double click it to get it to open for edit, I keep getting an error message on Illustrator "The Application Illustrator 2022 Cannot Open

-1703" - can anyone explain to me what is going wrong, and how to fix it?

Additionally, I'm having some serious issues with groups in Photoshop in this file. There are a few things I need to ungroup to edit, and when I right click on the group in the layers panel to ungroup it, nothing is happening. I've tried using Cmd + Shift + G as well and nothing is happening.

kelseydelangecreative · Accepted Answer

Thanks for your response Kevin, I'll do the update now and see if that fixes the issue there.

Here's a screenshot of the group - as you can see when I right click I'm not getting the grouping options like I normally would, and I'm not sure why that is.

Thanks again for your time and help!

Kevin Stohlmeyer · Answer

1. Error -1703 was a knwon issue that requires an update to Mac OS to 12.3.1 or later.2. Grouping in PS - Can you send a screenshot of what you are trying to ungroup?

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