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Issue with Groups + Editing Vector Smart Objects

Community Beginner ,
Dec 12, 2022 Dec 12, 2022

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Hi there, I'm looking for some help with an issue I'm facing.

 

I'm currently trying to edit a file left behind by a previous designer at the company I work for. He's got object I need to edit saved within PS as a vector smart object, however when I double click it to get it to open for edit, I keep getting an error message on Illustrator "The Application Illustrator 2022 Cannot Open 

-1703" - can anyone explain to me what is going wrong, and how to fix it?

 

Additionally, I'm having some serious issues with groups in Photoshop in this file. There are a few things I need to ungroup to edit, and when I right click on the group in the layers panel to ungroup it, nothing is happening. I've tried using Cmd + Shift + G as well and nothing is happening. 


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correct answers 1 Correct answer

Community Beginner , Dec 12, 2022 Dec 12, 2022

Thanks for your response Kevin, I'll do the update now and see if that fixes the issue there.

 

Here's a screenshot of the group - as you can see when I right click I'm not getting the grouping options like I normally would, and I'm not sure why that is. 

Screen Shot 2022-12-12 at 11.57.05 AM.png

 

Thanks again for your time and help!

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Community Expert ,
Dec 12, 2022 Dec 12, 2022

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1. Error -1703 was a knwon issue that requires an update to Mac OS to 12.3.1 or later.

2. Grouping in PS - Can you send a screenshot of what you are trying to ungroup?

 

 

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Community Beginner ,
Dec 12, 2022 Dec 12, 2022

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Thanks for your response Kevin, I'll do the update now and see if that fixes the issue there.

 

Here's a screenshot of the group - as you can see when I right click I'm not getting the grouping options like I normally would, and I'm not sure why that is. 

Screen Shot 2022-12-12 at 11.57.05 AM.png

 

Thanks again for your time and help!

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Community Expert ,
Dec 12, 2022 Dec 12, 2022

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That is not a Group - that layer is just named "Group" and has been flattened to a single layer.

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Community Beginner ,
Dec 12, 2022 Dec 12, 2022

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Thanks Kevin, I should have trusted myself on this one rather than assume the previous designer knew some magic that I didn't, lol. I truly appreciate your time, knowledge, and help today!

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Community Expert ,
Dec 12, 2022 Dec 12, 2022

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That layer looks like it's inside of the 12 box pack group. You should just be able to drag it out of the group. 


Melissa Piccone | Adobe Trainer | Pluralsight Author | Fine Artist

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