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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white
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Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H2
Installed on 24/03/2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0
Hi All,
Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.
For Windows:
For macOS:
We would like to find out if there are any of you on Windows for whom:
A. Use Older GPU Mode is Checked, and
B. Deactivate Native canvas is Unchecked, and
C. are still experiencing this strobing issue with a GPU that supports DirectX 12?
If so, could you please provide Photoshop's Help > System Info dialog text in this thread?
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@Aldivo enable this option in preferences and restart Photoshop
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I did it, without sucess. The error continues.
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@Aldivo you didn't enable it, you need click on the option to enable it, the screenshot I showed, shows it as been disabled, I don't need to enable it because I don't have the issue.
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me ajudou muito .... te agradeço cara. que Deus abençoe
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Thank you Traynor, it helped me a lot \o/
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Thank you!!!! Now its ok.
You helped me a lot
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EXCELENTE!!! Obrigado pela ajuda!
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Muuuito obrigadaaa!!
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Hallo, ich habe das gleiche Problem. Wo finde ich diese Einstellungen?
Außerdem funktioniert bei mir Photoshop schon eine Weile nicht richt. Es öffnet keine Fotos aus LR. Und die Startseite wird nicht angezeit, wenn ich PS öffne. Wenn ich auf "Widerherstellen" gehe sieht die Startseite komisch aus.
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Ich habe jetzt die Einstellung gefunden, doch mir hat es nicht geholfen.
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Estava com o mesmo problema e deu certo! Muito obrigada!
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tysm this work so fine !!!
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Thank you very much! After i saw a lot of wrong advice on the web, you made Matchpoint!
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It worked! Thank you!
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Obrigada! Já estava desesperada se teria que desinstalar e perder toda configuração. Consegui resolver
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Perfect! thanks bro
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Deu muito certo! Obrigado,
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It works here, thank u so much o/
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O meu também, a mesma coisa!
Tento abrir a imagem e a tela fica piscando. Não consigo suporte na Adobe.
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@Elton29100114tak9 go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop
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When this is all over, @Ged_Traynor , you'll be awarded the Hans Brinker badge - you know, the little Dutch boy with the finger in the leaking dike: "The boy stays there all night, in spite of the cold, until the villagers find him and repair the dike".
I can't even keep up upvoting all your posts, so I'm impressed. I hope you have a macro for this?
Good work, you've no doubt saved Adobe some customers.
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@D Fosse it's been a busy week alright, I only discovered the macro thing the other day when someone mentioned it in the backroom, had I of known such a thing existed, it would have saved me so much typing 😁
I did post the fix here for the issue, it's a pity Adobe didn't own up and let people know about their mess up, haven't seeing anything like this on the forum in a long time, it's affecting so many people, I must have replied to hundreds of threads at this stage, still it's good to be able to help people 😃
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When this is all over, @Ged_Traynor , you'll be awarded the Hans Brinker badge - you know, the little Dutch boy with the finger in the leaking dike: "The boy stays there all night, in spite of the cold, until the villagers find him and repair the dike". I can't even keep up upvoting all your posts, so I'm impressed. I hope you have a macro for this?
Good work, you've no doubt saved Adobe some customers.
By @D Fosse
I agree 100%!
@Ged_Traynor , you deserve an award from Adobe for all of the help you have given to so many users who have come across this issue! You are a hero!
Jane