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P: Photoshop Update 24 Feb 2023: Rulers not visible

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

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correct answers 1 Pinned Reply

Adobe Employee , May 23, 2023 May 23, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.5. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.5, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Community Beginner ,
Mar 01, 2023 Mar 01, 2023

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Whew - thanks for that fix!  Didn't realize how much I depend on it until it vaporized. All is right in my world again (for the time being).

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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But be honest... it is crazy how often things "go wrong" after an update. I seriously question if there's any control of existing functions still working after an update is ready for release.

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New Here ,
Mar 14, 2023 Mar 14, 2023

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Just press Ctrl+' to turn on mesh, press it again to hide it and there u go, rulers (Ctrl+r) work again.

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Community Expert ,
Mar 14, 2023 Mar 14, 2023

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@Dallas5E4C 

 

you're welcome, too.

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Community Beginner ,
Mar 14, 2023 Mar 14, 2023

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YES, Hoera

Thank You, SO much 

Met vriendelijke groeten, Rita  

Much obliged, Rita

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Community Expert ,
Mar 14, 2023 Mar 14, 2023

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@TWEELING45 

 

you're welcome.

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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@Kenny28863341kynm 

 

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

 

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New Here ,
Mar 16, 2023 Mar 16, 2023

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Thank you. That worked. Reporting bugs and navigating the Adobe website and forum is not very intuitive.

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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@VisionIntoDestiny.com 

 

no question about adobe's website.  and merging all the photoshop ruler issues to this bug thread compounds the confusion.

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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@kglad wrote:

...merging all the photoshop ruler issues to this bug thread compounds the confusion

 

I agree about the confusion with merging, which explains why you responded to Kenny28863341kynm an hour ago when there was already a response to him on March 15 before his thread was merged into this one.

 

Jane

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Community Expert ,
Mar 16, 2023 Mar 16, 2023

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yes, maybe i should have just said, i find it so difficult to figure out who's responding to whom, that i'm confused by this thread.

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New Here ,
Mar 17, 2023 Mar 17, 2023

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Seit dem letzten update werden die Lineale nicht mehr angezeigt. Ich kann die ein und ausschalten, Hilfslinien lassen sich ziehen. Ich habe die Treiber aktualisiert, Software neu installiert und die Kompatibilitätsprüfung ist alles auf Grün. Nichts.

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

 

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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New Here ,
Mar 17, 2023 Mar 17, 2023

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Thank you so much!! it works!!

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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@edooboo 

 

you're welcome.

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Community Beginner ,
Mar 19, 2023 Mar 19, 2023

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Same bug to here.. 
Capturar_rules.PNG*"Réguas" is "rules" in portuguese.  

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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@MarceloWitt wrote:

Same bug to here. "Réguas" is "rules" in portuguese. 

 

 

Hi Marcelo,

Have you tried what has been said multiple times in this thread? Here it is again:

 

  • Preferences >  Technology previews > enable "Deactivate native canvas"
  • Also enable "Use older node of GPU 2016"
  • Relaunch Photoshop

 

Jane

 

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Explorer ,
Mar 19, 2023 Mar 19, 2023

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Yes, that "fix" works if you need rulers, which I do, but now I have to use a seven-year-old version of Photoshop without all of the updates since 2016.

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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Who mentioned using an older version of Photoshop? The 'Older GPU mode (pre 2016)' preference ensures compatibility with older GPUs and older drivers.

 

Dave

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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@davescm 

 

somebody did. but this thread is such a mess from threads being moved here, it's hard to find who wrote what to whom.

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Thanks! These fixes seemed to work for me. After updating GPU driver, it still didn't work when I re-checked the Use Graphics Processor box in Preferences. So I found these instructions and they worked! Checked "Deactivate native canvas" and "Use older node of GPU 2016" and I can see my layers and images - not all black like it was since upgrade. Also rulers now work, too! I haven't tried the Warp feature yet to see if it still turns your image upside down, but maybe it will fix that, too.

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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@Linda-RichDesigns 

 

have you tried ps v24.3, yet?

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New Here ,
Mar 28, 2023 Mar 28, 2023

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Estou tendo problemas em fazer a régua aparecer no meu Photoshop. Eu tento tanto pelo atalho CTRL + R quanto pela barra Visualizar, e ela não aparece. 

WhatsApp Image 2023-03-16 at 23.24.30.jpeg

 

Também já tentei mexer nessa guia, e não consegui resolver o bug 

WhatsApp Image 2023-03-16 at 23.25.06.jpeg

 

Aguém poderia me ajudar?

Desde já agradeço!

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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New Here ,
Mar 30, 2023 Mar 30, 2023

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Deu certo seguindo as instruções passadas nesse tópico. Muito obrigada!

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