Photoshop 2021/2022 Graphics Incompatibility - Radeon RX 550 GPU
- October 27, 2021
- 返信数 1.
- 6734 ビュー
I am working with a customer in our organization that is receiving an error message regarding a driver update recommendation for their AMD Radeon RX 550 on a Windows 10 machine. We have tried updating the driver, uninstalling the current version and replacing it with the most up-to-date version, and removing all display adapters and installing the updated driver as a fresh installation. On top of this, the "Use Graphics Processor" option within Performance Preferences is unavailable, as is Advanced Settings. This seems to be due to the error in the display driver, but no other applications are running into a problem and Radeon Software shows the driver being both up-to-date and functional. At this point, it seems like an incompatibility between this GPU and Photoshop 2021/2022.
Any thoughts or troubleshooting ideas?
