photoshop 2021 v22.5.1 not detecting gpu

New Here ,
Apr 16, 2022 Apr 16, 2022

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everyone
so I was working normally with photoshop 2021 v 22.5.1 and after a while stops detecting gpu,as you can see in the picture  below.
I tried unistall and reinstall it but still not detecting gpu,I tried different version and no result.
any help I'll be so grateful.

My computer spec:

HP Z240 SFF Workstation
Core i7 6th gn
16GB RAM
2 x Nvidia 310 (1.5GB)
256GB SSD
2TB HDD

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Participant ,
Apr 16, 2022 Apr 16, 2022

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I could be wrong, but I fear you are treading the path many of us have recently taken. That is your hardware is now out of spec. 

I also had an i7 with a working GPU, but then along came one Photoshop revision too much 😞

 

Thus I now have a new PC with the latest i9, a GPU with 12GB and 64GB of ram. But less money in my pocket!

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New Here ,
Apr 16, 2022 Apr 16, 2022

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but what if i tould that i have another pc i5 4eme gn 8 gb ram no gpu and it running photoshop 2021 v 21 without any problem from a year now..and still working normally

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Participant ,
Apr 16, 2022 Apr 16, 2022

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Then, as I said, I guess I was wrong g 😉

 

Hope someone else throws some help your way.

 

Good luck, from my experience it's a never ending battle at5be moment, tying to keep Ps running with its upgrades and, in my case, Win 11 transition and upgrades. 

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Adobe Employee ,
Apr 17, 2022 Apr 17, 2022

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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