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Marci Ball
Marci Ball
Participating Frequently
August 4, 2022
解決済み

Photoshop (and InDesign) add black background to all transparent TIFF or PNG files

I'm using Photoshop v 23.4.2 (and InDesign 17.3) on an Apple MacBook Pro M1 Max running macOS Monterey v 12.5. The problem I'm running into is Photoshop will add a black background when opening transparent PNG and layered TIFF files.

 

These are all files I created myself, so I know they're supposed to be transparent or have multiple working layers. I just recently swtiched from PC to Mac; the older files were originally created by myself on a PC. What's frustrating is that Apple's OS and other apps like Chrome and Microsoft Office will recognize the transparent nature of these files, but Photoshop and InDesign won't. Is there something important I'm missing here?

 

I've already tried turning off the GPU and uninstalling/re-installing earlier versions of the software. I can't tell at this point if it's all transparent files I created on the PC originally, but it seems like it. Thanks for any advice you can offer.

解決に役立った回答 Jeff Arola

Each of the 3 tifs you posted has an Alpha Channel, so you can get the transparency by Cmd clicking on the Alpha Channel thumbnail in the Channels panel to load a selection of the object, then in the Layers Panel click on the Add Layer Mask button at the bottom of the Layers panel.

 

I also tried the same tiffs on a windows system and results were the same in that each tif had an alpha channel and opened with a black background.

 

返信数 11

J E L
Community Expert
J E LCommunity Expert
Community Expert
August 4, 2022

@Jeff Arola wins chicken dinner!! I know you can purposely create an Alpha channel, but I wonder why your files had one created automatically without you making one, @Marci Ball? Did you use Layer > Layer Mask > From Transparency?

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
January 22, 2025

There's a point of confusion here.

 

In many applications, transparency = alpha channel and vice versa. If you have one, you have the other. They are effectively the same.

 

In Photoshop, an alpha channel is just an extra channel that can be - and is - used for a multitude of different purposes. Transparency is just one of many. So an alpha channel is not interpreted as transparency like it may be elsewhere.

 

According to a former Photoshop engineer who used to post here (Chris Cox), these other applications actually break many file format specifications in doing this, but in many communities it has been established as common practice.

 

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
August 4, 2022

Photoshop uses a hidden Transparency channel to store the transparency info in tiffs, pngs and most other

file formats, however, some other software saves transparency in files as an Alpha

channel, so if you used software other than  photoshop 6 tru 2022, then that could explain

why there is an Alpha channel

    Marci Ball
    Marci Ball作成者
    Participating Frequently
    August 4, 2022

    Thanks for taking a look for me, @J E L! Jeff was very helpful in pointing out that "hidden" alpha channel. I now know what to look out for when I come across the issue again.

      J E L
      Community Expert
      J E LCommunity Expert
      Community Expert
      August 4, 2022

      Wow, that's great, Jeff. I saw the Alpha channel there and tried turning it off and on, but I didn't know about the Cmd click!

        J E L
        Community Expert
        J E LCommunity Expert
        Community Expert
        August 4, 2022

        Hi @Marci Ball, I'm not sure what is causing the issue, and @Jeff Arola may know more (M1 conflict?). But the transparency is in the file. I opened one of your images using Paint 3D and turned on Transparent canvas. I saved as a PNG, and it opened correctly in Photoshop (Windows 10). Saving the PNG as a TIF with transparency also works.

         

         

          Marci Ball
          Marci Ball作成者
          Participating Frequently
          August 4, 2022

          Huh! Thank you, Jeff. I've never purposefully messed with alpha channels before (that I know of), but at least I know now that this is a "me" problem, and not a PS problem. I appreciate your help.

          Jeff Arola
          Community Expert
          Jeff ArolaCommunity Expert解決！
          Community Expert
          August 4, 2022

          Each of the 3 tifs you posted has an Alpha Channel, so you can get the transparency by Cmd clicking on the Alpha Channel thumbnail in the Channels panel to load a selection of the object, then in the Layers Panel click on the Add Layer Mask button at the bottom of the Layers panel.

           

          I also tried the same tiffs on a windows system and results were the same in that each tif had an alpha channel and opened with a black background.

           

            maddoraptor
            maddoraptor
            Participant
            January 22, 2025

            After half an hour of poking around looking for the answer, this fixed my TIFF issue! Thank you!

            Marci Ball
            Marci Ball作成者
            Participating Frequently
            August 4, 2022

            Thanks for taking the time to look at these. I'm sure it's something simple, but it's caused a lot of trouble for me today in particular. Here are three example files.

            Jeff Arola
            Community Expert
            Jeff ArolaCommunity Expert
            Community Expert
            August 4, 2022

            Yes that would be fine.

              Marci Ball
              Marci Ball作成者
              Participating Frequently
              August 4, 2022

              I'm not seeing an option to add files to the post. Is it okay to post a Dropbox link to one of the original problem files? 

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