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francealot
francealot
Inspiring
April 3, 2019
解決済み

Photoshop CC 2019 crashing after update today

  • April 3, 2019
  • 返信数 1.
  • 3583 ビュー

After updating Photoshop CC today through CC app as prompted to do, I opened Lightroom to send an image to Photoshop (Edit in Photoshop CC 2019) and although the image opened in PS, Photoshop crashed with an error.

I then tried opening PS and using File|Open..  to open an image.  Same crash.

My third attempt was to simply open PS CC, but  without any image open... and it crashed again.

Here's a screen shot of the crash error.

このトピックへの返信は締め切られました。
解決に役立った回答 francealot

This didn't help, but a previous suggestion you had in 2018 did the trick. So, thank you.  I post the screen shot again.

@

返信数 1

A
Anonymous
April 3, 2019

Hi

Have you checked Windows event viewer for crash reports in the application log

Open event viewer and click on application and on the right click on filter current log, put a check mark in error and click OK, then look for errors relating to Photoshop.exe

francealot
francealot作成者解決！
Inspiring
April 3, 2019

This didn't help, but a previous suggestion you had in 2018 did the trick. So, thank you.  I post the screen shot again.

@

    A
    altmorgan
    Participant
    April 28, 2019

    I had the same issue, found this resolution and THANK YOU. It worked.

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