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Photoshop Ver from 24.0 and up crashes immediately when open

New Here ,
May 24, 2023 May 24, 2023

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All versions from Photoshop 24.0 immediately crashes when loaded.

I had to go back to version 23.5.5 to work.

Please help me out

Windows 11 

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Adobe Employee ,
May 24, 2023 May 24, 2023

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Hi @MihalisZorg 

 

Thanks for reaching out.

Would you mind sharing the version of Photoshop you're using along with your computer's operating system?

Does the app crash while performing a specific task?

You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

 

Let us know how it goes.

 

Best,

Ranjisha

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