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Participating Frequently
July 2, 2022
質問

PLEASE HELP URGENTLY!! PC Crash, can't install Photoshop 22, can't find earlier

  • July 2, 2022
  • 返信数 2.
  • 561 ビュー

Could somebody please help urgently?
My computer crashed a couple of days ago, I use Photoshop along with Illustrator and InDesign to publish a monthly magazine, which is my livelihood.  My computer is an older model and I can't reinstall Photoshop v22, I held my installation at PS2020.  I can't find it anywhere, links posted on the forum just lead back to the CC Installer and no V21 or earlier.
My deadline is looming and, if I can't get this sorted in time to complete my magazine I will go out of business.  I'm at my wits end. PLEASE PLEASE PLEASE can somebody tell me how to get PS2020 back - it's only 2 years old!!!

 

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jane-e
Community Expert
Community Expert
July 2, 2022

Other things you can try are to reset Preferences on your current version of Photoshop or call Adobe Customer Care. I've heard, but can't verify, that they also have links for direct downloads.

 

https://helpx.adobe.com/contact.html?rghtup=autoOpen  Type "Agent"

If your browser will not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send tweet to @AdobeCare.

~ Jane

 

jane-e
Community Expert
Community Expert
July 2, 2022

@PhlipperR 

 

ProDesign Tools has direct downloads to some earlier versions that you can use with your paid subscription:

https://prodesigntools.com/

 

Jane

 

PhlipperR作成者
Participating Frequently
July 2, 2022

Thank you, but it doesn't work.  The links just open up CC and go to install v22 or above.

PhlipperR作成者
Participating Frequently
July 2, 2022

@PhlipperR 

 

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

 

https://prodesigntools.com/adobe-cc-2018-direct-download-links.html

 

https://prodesigntools.com/adobe-cc-2017-direct-download-links.html

 

You and get PS 2021 and 2022 from the Creative Cloud app.

 

Jane

 


The same thing.
Do I have to uninstall the entire current suite to do this?