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bdyomtov
Known Participant
January 2, 2019
質問

Printed image is wrong size

  • January 2, 2019
  • 返信数 6.
  • 3785 ビュー

When printing on 13 x 19 paper the image is printed smaller than I specified in the Photoshop print dialog. It's only about 3/8 inch, about 5mm, narrower than specified, but that still creates a problem with placement.

I am using a Mac, OS 10.14.2 (Mojave) and printing to an Epson P800. This happens whether I use the sheet feeder or the front feed, with both papers I've tried, and it also happens in Lightroom.

Epson insists it's an Adobe problem, as the correct up-to-date driver is installed.

Can anyone provide a clue?

Thank you.

    このトピックへの返信は締め切られました。

    返信数 6

    F
    Francis27477400zzma
    Participant
    April 17, 2023

    I am also having this problem and haven't found a solution. 

    M
    Maria226453616fct
    Participant
    January 13, 2022

    I am having this problem with my new Epson P 9000 printer. I use photoshop and have not had this problem before. 

    Does anyone have a solution yet?

    Thanks!

      M
      Melissa5E16
      Participant
      April 16, 2021

      I replied farther down the chain, and have the same problem. My driver is NOT up to date, and if yours is, then that's not the problem, so don't let Epson pass the buck to Adobe. I think it is a setting I can't find that has something to do with that 13x19 paper size.

      M
      Melissa5E16
      Participant
      April 16, 2021

      I have the same problem! Never had it before, so don't understand why I have it now. As a work around, I made my image 1/4" bigger in the Photoshop print dialog box. I actually thought of all the things people had suggested and none of them worked. I created a custom size of 13x19, then tried the default Super B size, in all cases, my print size was too small. Checked borderless, checked margins, paper types, everything. Very frustrating as I have mats that need a specific print size. So after a bunch of research and no answers, I simply made the print size bigger, and it came out the 12x16" size I needed. Anybody need some 11.75" x 15.75" prints??

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      January 2, 2019

      Have you enabled Borderless Printing in the printer driver? It sounds like the image is exceeding the normal print border.

      B
      bdyomtov作成者
      Known Participant
      January 2, 2019

      Thanks for the suggestion, but that's not the problem.

      The image size I specify is considerably smaller than the paper, even allowing for the non-printable area.

      I'm trying to leave margins bigger than one inch.

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      January 3, 2019

      Sometimes the way the printer handles some media could be at fault. My printer throws in unwanted margins when using Photo paper, but not Plain paper. I also create custom presets and set the margins at 0 for odd sizes like A3 or B4 (Japanese Standard).

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      January 2, 2019

      Are you printing to the edge of the 13 x19 paper, if so, does the printer allow edge to edge printing?

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