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bellevue scott
bellevue scott
Inspiring
August 31, 2022
質問

PS video bugs on mac

  • August 31, 2022
  • 返信数 2.
  • 1983 ビュー

I have had this bug on several Mac Pro machines now for well over a year. I can't even remember now. I keep two versions of PS, Ver 21 and Ver 22 (32.4.2 actually) because sometimes it drives me crazy and I use the older version. 

 

Files open and display an incorrect image, or a repeated image. Also the healing brush tool will continue to display the greyed out area that was selected for healing until you move the image using spacebar + mouse to jiggle the image around. 

 

Sometimes files open and display white, or black. Resizing the image preview window seems to fix it, but when you're working in PS all day it's too much. 

 

Are others aware of this? I have it on several Macs, so it can't just be me. I'm currently on Monterey, but it was happening before that was well. 

 

Attached is a video showing the issue. 

このトピックへの返信は締め切られました。

返信数 2

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
September 1, 2022

A couple of things you can try.

(only one at a time)

 

1. Go to Photoshop>Preferences>Technology Previews, check Deactivate Native Canvas and restart photoshop

 

2. Photoshop>Preferences>Performance and uncheck Multithreaded Compositing and restart photoshop.

 

 

    bellevue scott
    bellevue scott作成者
    Inspiring
    September 2, 2022

    Thanks Jeff. This doesn't seem to help, but much appreciated. 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    August 31, 2022

    Those are all signs of a graphics card failure/issue on your Mac.

    Can you go to Photoshop Help Menu/System Info then copy the details and paste into a reply.

    That will help pinpoint issues.

    bellevue scott
    bellevue scott作成者
    Inspiring
    August 31, 2022

    Thanks for the reply Kevin. 

    First, I did put the computer info panel screen shot and the adobe PS version screen shot in the video itself, so all that info is in the video, at least for one of my machines. 

    As for it being a graphics card issue, I have these issues on three Mac Pros, so I'm going to rule out the idea that it's a graphics card issue or a single computer issue. I have these issues on three machines. All late model 2013 Mac Pros, and all purchased within the last three years. I don't see these issues on my new M1 Macbook pro, or in a custom built Windows 11 editing machine I built, but again, three computers, same issues.... 

     

    L
    Lumigraphics
    Legend
    September 2, 2022

    Apples new policy with Monterey is you can delay OS updates for up to 90 days, then it will auto update. You don't control the updates anymore.

    Migrating back to Big Sur or older OSes is messy at best and a huge undertaking. Apple purposesly doesnt make it easy.


    That's not true, Apple doesn't force updates. Who told you that?

    And migrating isn't that difficult, Apple has tools to make it easier and my advice would be install on a separate drive if you just want to test. (Former Mac Genius here so I may be a bit biased on ease of setup.)

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