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michaels39279744
Participant
October 30, 2017
解決済み

"File not found. Check the file name and try again" Error when saving

  • October 30, 2017
  • 返信数 7.
  • 110186 ビュー

When I attempt to save a Photoshop file, I get the error "C:\directoryoffile File not found. Check the file name and try again."

This happens even when I have never saved the file before (new Photoshop document with a single change). I cannot save in any file type to anywhere on the computer BUT the Creative Cloud folder, which is really odd.

I've reinstalled Photoshop and still get this error.

I am running CC 2018 and the latest version of Windows 10.

Any help would be greatly appreciated, as not being able to save is very very inconvenient.

    解決に役立った回答 gilc47267946

    If you are using Windows, disable this...

    返信数 7

    L
    luisf2
    Participant
    November 17, 2019

    Thank you for your help! This worked for me

    E
    elizabeth$72894878
    Participant
    November 12, 2019

    Worked like magic! Thank you

    ELECTROHERMIT
    ELECTROHERMIT
    Inspiring
    January 8, 2019

    I also received the "File Not Found - Try Again" window in Photoshop when attempting to save to the desktop.

    Adding Photoshop to the Apps list in Windows Defender (see above) worked for me as well. I can now save to the desktop.

    BTW - I had to resort to using Windows Defender temporarily because Avira was conflicting with Chrome, cause it to micro-stutter.

    mikes10300485
    mikes10300485
    Participant
    August 1, 2018

    turning off CFA worked

    clairep96429592
    clairep96429592
    Participant
    May 18, 2018

    So we have to turn off Defenders to be able to save? What kind of a program is that? Photoshop shame on you.

      G
      gilc47267946解決！
      Participant
      May 21, 2018

      If you are using Windows, disable this...

        A
        adibagusilham
        Participant
        July 20, 2018

        resolved, Thanks

        A
        Anonymous
        December 21, 2017

        Hello Michaels,

        I have this problem the same you. I had solve it by turn off Windown defend controlled.

        I can do like it : Windows 10 Forums

        Good luck for you

          janiced10293214
          janiced10293214
          Participant
          April 22, 2018

          Thank you, I have been searching for a solution for this problem for a couple of weeks!

            Kevin Stohlmeyer
            Community Expert
            Kevin StohlmeyerCommunity Expert
            Community Expert
            October 30, 2017

            Just taking a shot but are you logged in as an admin account? I'm wondering if your HD is locked to changes as a user. It seems like a permissions issue.

              M
              michaels39279744作成者
              Participant
              October 30, 2017

              It only seems to be Photoshop that comes up with this error, not others such as Word are affected. I'll check if Windows Defender is stopping it as part of ransom-ware prevention.

              Edit: Adding Photoshop.exe to the Controlled Folders bypass within Windows Defender Security Centre seems to have solved my problem. Thanks for pointing me in the right direction.

                J
                jason0703
                Participant
                February 1, 2018

                I had the same issue and this method worked for me.

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