*.rgb (SGI) file format does not open.

Forum|Forum|4 years ago
October 21, 2021
3 replies
927 views

If I try to open the file, the message "Could not open "*.rgb" because the file-format module cannot parse the file." is displayed.

It works fine in Photoshop v21.2.12 version, but not in v22.51 version.

Please solve it.

This topic has been closed for replies.

J

J453

Legend

Can you post one of the files you're having trouble with for us to try and debug?

Are you on macOS or Windows?

If I can reproduce the issue, I'll convert the discussion to a bug. 🙂

Brad @ Roaring Mouse

Community Expert

I just tested some sample files in 22.5 and have no issues (although I'm Mac). What system are you running now?

(If you change the file extension to .sgi, does it still fail? )

If you feel it's a bug, head over to https://www.adobe.com/products/wishform.html to make a report, we're just users here, not Adobe techs.

jane-e

Community Expert

@Brad @ Roaring Mouse wrote:

If you feel it's a bug, head over to https://www.adobe.com/products/wishform.html to make a report, we're just users here, not Adobe techs.

Brad,

The feedback forum was combined with this one one 31 August 2021 and Adobe staff is now on this forum.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/community-forum-consolidation/td-p/12325467

To report a bug, it can be tagged as a bug (or we can move it)

https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idi-p/12373403

~ Jane

Brad @ Roaring Mouse

Community Expert

Thanks, Jane. I missed that somewhere along the way!

Ged_Traynor

Community Expert

Moving thread to the Photoshop ecosystem forum from Using the Community

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