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vitorsantosHerz
Known Participant
September 24, 2021
質問

Slowness and lag in Photoshop 22.5.1 on Windows 10

  • September 24, 2021
  • 返信数 19.
  • 8171 ビュー

Well, let's go:
Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
CPU - AMD Ryzen 9 3900X 12-Core Processor
GPU - RTX 2080 Super
GPU Driver - Nvidia Studio 472.12

Windows version 10, version 21H1 with all updates.
I have two 27" monitors, both Full HD (1920x1080) 144HZ.

Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

In the GOOGLE DRIVE I tried to show the slowness in simple actions recording my screen. 


I believe I was clear about my pc information.

 

 

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返信数 19

Participating Frequently
October 30, 2021

PS 2022 is even worse very slow and lagging when changing between the tools
even that i have a strong machine here
thats really silly , we dont want any #### new futures if the perfermonce is like that ....
the focus should be more on perfermonce , thats the main thing our busniess are running on
omg how many time we need to tell adobe developers about this !

Participant
October 7, 2021

Interestingly enough, I have almost the same PC and Monitor specs, except I have 5TB SSD and 64GB ram. I also noticed Photoshop is getting really laggy, which I've never seen before. Guess I need to try turning off the GPU option as nikunj suggested. Disappointing to pay for high quality gear and then have to disable it.

Hope it fixes the issue. Gotta meet deadlines!

Participating Frequently
September 27, 2021

Adobe shut down and locked the other thread complaining about lag in Photoshop.

Funnny how another one opens up? It's almost like despite "Adobe Community Professionals" best effort to say that everything is flowers and roses over at Adobe, it's not.

So here I am since this is still an issue and has been an issue for 3 releases now.

WE SHOULD NOT HAVE TO TURN OFF GPUs, GO BACK TO 2018 FOR A STABLE RELEASE, OR REMOVE MONITORS.

Like, for real, these are "solutions" no other company demands for their products to work, and Adobe also didn't used to demand. It's even more insulting considering most of those programs that are more stabl, somehoe are less than it costs for a single month of Creative Cloud. And what makes these solutions even more worthless, is that in 3 months when Adobe releases their next update all that will likely get wiped and need to be done again.

No other program do I need to go into source files and make changes. No other program do I need to turn offmy GPU. No other program does it get worse and worse every year like crative cloud.

For real Adobe, one year - no new features, just optimize. Catch up with the bohemoth you've built and actually make it usable again.

focused_eclipse7170
Participant
October 29, 2021

Ya I totally agree, Adobe is a complete joke. It's becuse they have a monoply. Pretty much every creative professional has creative cloud. It's just standard. So they know they don't really have to try, but people will stay pay. I have never experinced bugs like Adobe's in other program.
In Blender, I reported a minor bug and within a few hours, one of the lead developers personally responded and opened a bug report. Got sent an automatic update once it was fixed a few weeks later. Unlike a Adobe, they're not a monoply so they actually try.

I hate Adobe so much lol...

Participating Frequently
September 25, 2021

I have two computers.  One runs Photoshop well and one doesn't.  The faster, higher priced machine (Ryzen Threadripper, 128G RAM, big graphics card) is the one that fails.  The old, garden-variety PC all-in-one (I7 w/32GB and on-board graphics) works just fine.

adamt18510785
Inspiring
September 25, 2021

Here's a video of the lag for 2020 that never got fixed on 2021, I moved back to 2018. 
Simple tool changes, making shapes are grindingly slow. 
Ryzen 9

gtx 1080ti

64 gigs of 3400 ram

win 10

Same issue for mac pro 2019
2.7GHz 12-Core Xeon E5-2697v2 processor
48GB memory
256GB Solid-State Drive
AMD FirePro D500 x 2 with 3GB VRAM

 

-------
Things tryied, turning on an off graphics card

removed preferences 

tuned graphics card to adobe suggested settings

unistalled/ reinstalled 

went through the optimizing setting

new user profiles

 

https://youtu.be/-DJrn2ICxUo

Community Expert
September 25, 2021

Hi have you tried to work with only one monitor (the other disconnected)?

Only to see if the problem is monitor (graphic card) related...

davescm
Community Expert
Community Expert
September 24, 2021

Hi

I add my own system details below where I do not have such lags. I do this, not to suggest there is no problem, but to help developers in the location of the problem for those experiencing such lags on their systems.
Photoshop 22.5.1
CPUIntel 10920X

GPU NVidia RTX3090 (Studio driver 471.41)

128GB RAM

Scratch disk on NVMe 2TB drive with over 1TB free space
Windows 10 v21H1.
Images stored on several 2TB SSD drives all local
2 Eizo CS monitors each 2560x1440

 

Dave

nikunj.m
Community Manager
Community Manager
September 24, 2021

Hi,

 

We're sorry about the trouble with Photoshop. Does Photoshop perform better with the option to Use Graphics Processor disabled from Preferences, then performance?

 

You can also try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Regards,

Nikunj