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Participant
April 25, 2022
質問

Smudge tool in photoshop CC 2022 freezing program

  • April 25, 2022
  • 返信数 1.
  • 887 ビュー

The smudge tool on my photoshop is freezing the program, including the close button.  I had to restart my computer in order to close photoshop.  

My photoshop is up to date, and so are my tablet drivers.  I'm on windows OS with a huion kamvas 13 (GT1331).  My computer specs are; Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz, 64-bit operating system, x64-based processor.

 

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返信数 1

c.pfaffenbichler
Community Expert
Community Expert
April 25, 2022

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

Did your computer crash or not? 

If not why could you not terminate the Photoshop session with Task Manager?