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Mel Hughes
Known Participant
November 29, 2018
質問

Updated to PS 20.0.1 But CC Persists in Showing Option to Update to PS 19.1.7

  • November 29, 2018
  • 返信数 3.
  • 820 ビュー

Howdy,

I updated to PS 20.0.1 several days ago but the Creative Cloud desktop application persists in showing an option for me to update to PS 19.1.7 !!!

Can anyone shed any light into why CC thinks I might need to update to a PREVIOUS version of PS???  Makes absolutely NO sense to me; but what do I know??

Thanks,

Mel

    このトピックへの返信は締め切られました。

    返信数 3

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    December 1, 2018

    The answer is that is you installed 19 and did not remove it when upgrading to 20, therefore minor updates to 19 are offered. 19.1.6 to 19.1.7.  Since many problems with 20 are being reported, keep 19 for the time being. You can have both.

    There is no "downgrade". Installing or updating 19 will not remove 20. They are separate installs.

    Also if you are not offered the 20 upgrade, at least in the Mac, your OS is 10.11 or earlier and does not meet requirements.

      john544602
      john544602
      Participating Frequently
      December 18, 2018

      Thank you, gener7​, that makes sense.  I don't recall having the option to uninstall PS CC v19 (or not) when I installed v20, but no problem, I'll keep v19 until I'm satisfied no v20 bugs that affect me.  Thx again.

      andrem30666479
      andrem30666479
      Participant
      December 1, 2018

      Same here!

      It shows 20.0.1 is installed and same time it offers an Update (Downgrade) to 19.1.7

      And same with Bridge CC, i have Version 9.0.1 and Adobe offers Upgrade/Downgrade to Version 8.1

      The installed Version have Tons of Bugs, but i will keep it until Adobe will answer the question here.

      Here is a Screenshot.

      mglush
      Community Expert
      mglushCommunity Expert
      Community Expert
      November 29, 2018

      Hi! I am a little confused. I looked under the updates that I have for PS and there is no 20.0.1 -- the latest version is 19.1.7. Did you update a different app at the same time as Photoshop?

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