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Deleted frames

New Here ,
Jun 15, 2024 Jun 15, 2024

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Hey Premiere Pro team, I was editing a animation I was doing while using Premiere Pro and it just deleted half of my work, I have the frames in my files still, but they're no longer imported into the project despite the fact that I had it backup on cloud and it didn't load in, Now half of my work is gone editing wise and I have to re-do it, Can you please fix this bug?

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correct answers 1 Pinned Reply

Adobe Employee , Jun 15, 2024 Jun 15, 2024

Dear @Jazlyn38065526j70h,

Thanks for filing the bug report. The team looks forward to hearing more information to reproduce your issue. See: How do I write a bug report?

 

I hope we can help you ASAP.

 

Thanks,
Kevin

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Community Expert ,
Jun 15, 2024 Jun 15, 2024

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Hey @Jazlyn38065526j70h , you're going to have to supply a lot more detail into what is happening. What did it delete every-other frame? Take a look at this thread, and see what is needed for a bug report.

https://community.adobe.com/t5/premiere-pro-bugs/how-do-i-write-a-bug-report/idi-p/13361863

 

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Adobe Employee ,
Jun 15, 2024 Jun 15, 2024

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Dear @Jazlyn38065526j70h,

Thanks for filing the bug report. The team looks forward to hearing more information to reproduce your issue. See: How do I write a bug report?

 

I hope we can help you ASAP.

 

Thanks,
Kevin

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Adobe Employee ,
Aug 23, 2024 Aug 23, 2024

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Hi @Jazlyn38065526j70h,

Are you still having this problem? Please let the team know. I'll move your post to the "Discussions" forum while we await your response.

 

Thanks,
Kevin

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