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I cannot see the video.. What should i do? (I removed the update KB5050094, doesn't work)

New Here ,
Mar 17, 2025 Mar 17, 2025

Bug Needs More Info
TOPICS
Editing and Playback , Import and ingest
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correct answers 1 Pinned Reply

Adobe Employee , Mar 17, 2025 Mar 17, 2025

Hi @hilal_5816,

 

Welcome to the Premiere Pro forums! We are glad to see you here.  Are you thinking your issue is related to this one?  We need a few more details to help with this issue. Please see: How do I write a bug report?

 

I hope we can help you soon. Sorry for the frustration! 

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2 Comments
Community Expert ,
Mar 17, 2025 Mar 17, 2025

What format is the video?

A free program 'MediaInfo' in tree view will give you all the details.

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Adobe Employee ,
Mar 17, 2025 Mar 17, 2025
LATEST

Hi @hilal_5816,

 

Welcome to the Premiere Pro forums! We are glad to see you here.  Are you thinking your issue is related to this one?  We need a few more details to help with this issue. Please see: How do I write a bug report?

 

I hope we can help you soon. Sorry for the frustration! 

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