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No "Timeline" settings in the "Preferences" of Version 24.0

RMMedia
Explorer ,
Oct 18, 2023 Oct 18, 2023

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Installed a trial of the new version of PR on my laptop to give it a test run of the 24.0. Reinstalled 3 times already but I can't see the Timeline settings in the Preferences.

 

Is it just me or my machine?

 

Hoping anyone could chime in. Thanks.

Bug Fixed
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Editing and playback
Preview
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correct answers 2 Pinned Replies

Kevin-Monahan Adobe Employee
Adobe Employee , Mar 20, 2024 Mar 20, 2024

Hello, @RMMedia and others on the thread,

We have a repeatable issue, so it's likely a bug that needs addressing. However, the team could use a bit more information about your system and media in order to reproduce the issue and fix it.

 

One thing I am wondering about is your Premiere Pro licensing. Are you in an enterprise or educational environment? Let us know.

 

Thanks,

Kevin

Status Needs More Info

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jamieclarke Adobe Employee
Adobe Employee , Oct 29, 2024 Oct 29, 2024

Updating Status to Fixed in 24.3

Status Fixed

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29 Comments
Dwew37346017vryc
New Here ,
Aug 03, 2024 Aug 03, 2024

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You have to "sign in" to your account from the application in the Help section. It really helped me 

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Nagida
New Here ,
Oct 04, 2024 Oct 04, 2024

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i have the same problem, no timeline settings

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Oct 08, 2024 Oct 08, 2024

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Can you try signing in as @Dwew37346017vryc suggested?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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jamieclarke Adobe Employee
Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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LATEST

Updating Status to Fixed in 24.3

Status Fixed

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