P: Image jumps when scale is less than 50%

[AndrewTheGreat]

See the video.

Steps to reproduce: add a 1920x1080 imageonto a 1920x1080 project timeline, reduce the scale. At 49% the image jumps and becomes much smaller.

Premiere Pro v.25, all the settings reset, caches cleaned.

It's on CUDA and OpenCL in 14700K+4080

On Mercury all is OK

[MaanviG]

Thanks @Yannick28717331wl1i for confirmation. 

Just for future reference, you can share the sample media or project via Creative cloud:

https://helpx.adobe.com/creative-cloud/help/share.html

Or you can share the files on any shared drive files, FrameIO path or any box location with us.

Thanks,

Maanvig

[Anthony2897842784bl]

Yep. Same. Happening for me at 1080x1080

[Annika Koenig]

Hi everyone! We have fixed the issue. You can expect this to be taken care of in the next release of Premiere Pro (not yet released, 25.1).

[jamieclarke]

Updating Status to Fixed in 25.1

[Charlotte N]

I also am having the same issue. I found a work around to the glitch - nest the image. The jumping doesn't happen once nested. 

[MaanviG]

Hi @Charlotte N ,

Could you please retest this in the latest Release, build 25.1, and confirm the status? If you still face this issue, please share the sample project with the media.

Thanks,

Maanvig

[AndrewTheGreat]

Hi, @MaanviG

I can confirm HAVING this issue in Premiere Pro 25.1 despite Adobe claiming it was fixed versions ago.

The issue manifests itself only in cases when a 4K footage (of any kind or format) is used in a 1080p sequence with a Fit to frame set in the Preferences as default.

[MaanviG]

Hi @AndrewTheGreat ,

Thanks for sharing the feedback. We will try to investigate this issue and get back to you soon.

Thanks,

Maanvig

[Annika Koenig]

@AndrewTheGreat, thanks for adding the details. This looks like we missed a case for the bug that got fixed. I'll try to repro on my end! 

[Annika Koenig]

@AndrewTheGreat I recorded an issue. Is this what you are reporting? https://drive.google.com/file/d/1BcwH3gBiDnB3ALC2nmIlXq9sFoqu63Fm/view?usp=sharing

[AndrewTheGreat]

Hi, @Annika Koenig 

The problem I was referring to back in Oct 15, 2024 manifested itself with the the said footage (with the same resolution as of the sequence) more harshly than that small frame jump of yours. Please see my video attached in the first message. It may be the same case, but our footage differ in resolution

[Untold Entertainment Inc.]

1. Drag a 32-bit PNG image from a Bin into the sequence timeline

2. In the Effect Controls panel, drag left on the "100.0" Scale parameter until the number is less than or equal to 50

Expected: 

The PNG should scale gracefully, just as it does when it's over 50% Scale

Actual:

Once the number is 50% Scale or below, the PNG image as seen through the sequence in the Progam panel "pops" dramatically to a visual size well below 50% scale. When you release the mouse button, it "pops" back to the expected size. Scrubbing the timeline makes the image pop back and forth between its "true" scale and the visually incorrect smaller scale, making it difficult to place and animate the image.

This bug is reliably reproducible 100% of the time, across multiple machines and installs, and has existed in the software for years. 

In the attached gif, you can see me perform the reproduction steps above. You'll see the image "pop" when i drag back and forth between 51% scale and 49% scale, and you'll see it "pop" when i scrub the timeline.  i do not know if this is only a problem with 32 bit PNGs, or whether it affects any asset, but i exclusively use 32-bit PNGs and am plagued by the issue.

[jamieclarke]

Hi @Untold Entertainment Inc. -  Thanks for submitting your bug report. This is a known issue in version 25.0 of Premiere Pro and has been fixed in version 25.1

[Untold Entertainment Inc.]

Ok - it's working smoothly now. But the road to get there was anything but smooth. Creative Cloud was convinced the updates were incompatible (despite me running the latest version of Windows 11).  i checked Adobe guidance on this, which had me running around unchecking "compatibility mode" on all kinds of deeply nested exes (but nothing was actually set to "compatibility mode").  In the end, i had to uninstall all of my apps and my preferences and run the Adobe Cleaner tool, and then reinstall everything, taking hours out of my day.

[lukep26474241]

Yeah I've still got this issue in v25.3.0 (Build 84). Interesting note: The playback resolution affects the size in which the video glitches to.

[MaanviG]

Hi @lukep26474241 ,

Thanks for sharing the issue. Could you please share the test sample project with the media so we can try to reproduce it and investigate the problem?

Thanks,

Maanvig