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Premiere Pro 24.6.1 keeps crashing afer a while editing my Project

Community Beginner ,
Sep 17, 2024 Sep 17, 2024

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I'm using Premiere Pro 24.6.1, and I have the Problem that it keeps crashing always after a while I'm working on my project. 
I'm using Premiere to edit an Interview I've done for a Project for a Course on my University, it's a bigger project with two cameras (both cameras have an own audio) and an extra audio line, the footage is about 60 Min long and has a size of around 60 GB. The crashing happens random, sometimes after a while I worked on the project, sometimes just seconds after I opened the project. I don't have any fancy stuff edited into the project yet, I'm just cutting down the lines and cutting the audio, so I have good basics to start switching Camera angles etc. so at the moment I'm just doing the basics, and It's still crashing.

It's so annoying, and I don't know what to do, I really need to work on this project to finish it soon. I don't even find any crash logs or stuff...


My system is:

Windows 11
32 GB Ram

Nvidia GeForce RTX 3070 

Intel i5-12400F

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correct answers 1 Pinned Reply

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Hi @Maurice28084872nj3n 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

What type of camera files are you working with? And what is the version driver is the GPU currently using?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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Is this a project carried over from a previous version of PP? 

First thing I would try is deleting the cache, hold down alt while you start PP, set the options in the dialog and then try again. If you can also create a new project and IMPORT the problem project into it.

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Community Beginner ,
Sep 18, 2024 Sep 18, 2024

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@MyerPj Sadly it's still not working and keeps crashing 😞

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Explorer ,
Sep 21, 2024 Sep 21, 2024

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Same here. Adobe freezes my entire windows system as soon as I start it. Task Manager suggests a memory leak. I have uninstalled and gone back to 24.6.0 and its working fine.

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Community Beginner ,
Oct 02, 2024 Oct 02, 2024

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I gonna try to go down to 24.6.0 maybe it works also for me

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Community Expert ,
Oct 02, 2024 Oct 02, 2024

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Let us know. 🙂

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Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

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Hi @Maurice28084872nj3n 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

What type of camera files are you working with? And what is the version driver is the GPU currently using?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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