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3

Premiere Pro Opening With Black Boxes

Community Beginner ,
May 08, 2024 May 08, 2024

Everytime i open Premiere Pro i get these black boxes. I'm not sure what's going on but i cannto edit any videos. I can't drag any files to the timeline. This is what happens 

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Performance or Stability , User experience or interface
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correct answers 1 Pinned Reply

Adobe Employee , Aug 26, 2024 Aug 26, 2024

Hello @EchoHCA, and @HollowOwl,

Please provide more info: How do I write a bug report?

 

Thanks,
Kevin

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3 Comments
Community Beginner ,
Aug 21, 2024 Aug 21, 2024

Hello, whenever I make a new project or open an existing one I have an issue where there are black boxes covering the top of the screen. If I minimize the program the black boxes even stay on my desktop. The only way I can fix it is to try closing and opening premiere multiple times and just hope it works. There have been times where I need to close and open the program up to 10 times. Very annoying.

 

I have tried multiple different Nvidia drivers including both the Creative and Gaming versions and I still have this problem. I've used premiere for years and never had this issue until a few months ago. Is there a setting or something causing this issue? Any help would be appreciated! Thanks!

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Community Beginner ,
Aug 21, 2024 Aug 21, 2024

Screenshot (4).png

 

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Adobe Employee ,
Aug 26, 2024 Aug 26, 2024
LATEST

Hello @EchoHCA, and @HollowOwl,

Please provide more info: How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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