Premiere won't remember the new media location on LucidLink

[POwens]

1.  Build a suitable media data structure on a local drive

2. Copy the entire contents of that drive to LucidLink cloud storage. 

3. Unmount local drive

4. Open project, help Premiere find all the media again on the cloud drive.  Once all media online, save project and quit.

5. Reopen project.  Premiere has forgotten where all the media is and everything needs to be relinked again.  For each files location, Premiere still suggests the old local drive.

Steps 4 and 5 happen every single day.   How can I get Premiere to properly remember all media is now in a new location - in the Link window, it's still asking for the original drive name, and it's been a week now of work and saving this project since that drive was even in use.   I've also seen this problem when moving just to a new local drive.

[R Neil Haugen]

I first will say I don't understand creating the local folder then uploading. We've been on LucidLink so long I don't even remember when we started, we were very early adopters. And we've never done that.

We simply use LucidLink's virtual drive from our OS ... my partner in Cape Town in all Mac, I'm in Oregon all PC. We both just create folders on our virtual drive and upload media, projects, the Production, everything just as if it's just another local drive.

So I'm totally puzzled as to why this is happening. Never had anything like it.

[POwens]

Hi R Neil.   The project began with another editor on a RAID but has come to me and I've moved the project onto Lucid.  Hence the copying up.   We will not be using local storage again, everything will now be on LucidLink until finishing.

[IanB_360]

Hi,
@POwens 

and welcome to the Premiere Pro Forum community.  Thank you for taking your time to file a bug report. The team just needs a little more information to begin troubleshooting. The link here  How do I write a bug report has steps to providing more information about your bug that can help us identify the issue. 
Were here to help.

Ian

[POwens]

Issue: Premiere will not 'remember' where media is located once it's moved to LucidLink

Steps to reproduce:

1.  Build a suitable media data structure on a local drive

2. Copy the entire contents of that drive to LucidLink cloud storage. 

3. Unmount local drive

4. Open project, help Premiere find all the media again on the cloud drive.  Once all media online, save project and quit.

5. Reopen project.  Premiere has forgotten where all the media is and everything needs to be relinked again.  For each file's location, Premiere still suggests the old local drive.

Expected result:  Once the Premiere project (also on Lucidlink) has 'learned' the location of all the media (the data tree structure is identical to how it was arranged on local RAID), it should remember it always in future once the project has been saved.

Actual result: Premiere asks to Link Media every time I reopen the project, and does so successfully.

Premiere version:  v25.1.0 (Build 73)

OS: macOS 15.4.1, M1 Mac Studio.

Media format: DNxHD 116 in an MXF wrapper.

Comparitive issues: Affects all projects opened on my system.  Problem began 4/21.  Does not happen to another team member also using the LucidLink filespace.

[IanB_360]

Thank you @POwens 
can you send a screen shot of the drive location the way they appear on LucidLink and also your local storage? 
Ian

[POwens]

It's only fair that I retutn to this Bug Report to say that in the couple of days following this report, Premiere seemed to sett;e down and no longer keep asking for the media file locations.   I don't know why, but this issue has gone away.