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Hi, ive been dealing with this issue for weeks and can't seem to find a remedy for the problem. Its crippling my workflow because it's requiring me to restart my adobe premiere every 5 minute... Please help, I have a huge project due this next week!
PROBLEM:
My premiere pro "Preview Screen" keeps getting frozen on a frame after like 5 minutes. The program is not frozen or crashing because I can still move the timeline bar. Its going to cost me thousands in delays, might have to just get a new computer but I want to save $4000. Please help!
This video best shows my problem but the remedies are NOT working at all and it keeps getting worse:
https://www.youtube.com/watch?v=BuHx7ttcRKY
I've tried the following:
- Fully updated adobe software and mac
- restarted computer / adobe
- reset my workspace
- rendered in and out the sequence
- selected "preview area" (recommended by a youtuber)
- switched to different workspaces, no luck
- tried my other mac computer, still the same problem!
MAC SPECS:
MAC monterey 12.6.7 (fully updated)
Processor: 4.0 GHz Quad-Core Intel Core i7
Memory: 32GB 1867 MHz DDR3
Graphics: AMD Radeon R9 M395X 4GB
500GB of free space on hardrive
Adobe Premiere version (fully updated) 23.5.0
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Were you ever able to resolve this?