A low level exeption occurred in: Wraptor DCP (Exporter 9)

Community Beginner ,
Aug 15, 2021 Aug 15, 2021

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Hi 

Can anyone help with this?  I have tried loads of different things but I cannot seem to export my 11minute short as a Wraptor DCP file. 

Please help!

Thanks
Melanie

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Error or problem , Export , How to

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Advocate ,
Aug 15, 2021 Aug 15, 2021

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Hi, Melanie.
What exactly is the reason? Is the sequence set up correctly? The encoder in the export settings?
Let me know

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Community Beginner ,
Aug 15, 2021 Aug 15, 2021

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This is what I get:

 

Export Error
Error compiling movie.

Export Error

A low-level exception occurred.

Writing with exporter: Wraptor DCP
Writing to file: /Users/melanieperry/Desktop/SCOOTCH.dcp
Around timecode: 00;00;00;00
Component: Wraptor DCP of type Exporter
Selector: 9
Error code: 3

------------------------------------------------------------
- Encoding Time: 00:00:00
08/05/2021 05:04:53 PM : Encoding Failed
------------------------------------------------------------
A low-level exception occurred in: Wraptor DCP (Exporter:9)

 

As far as I can tell everything is set up correctly

 

So far the 'fixes' I have seen online don't help

 

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Advocate ,
Aug 15, 2021 Aug 15, 2021

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Try to make a pre-render of clips on the timeline in the sequence tab, the one at the top of the settings panel. Then try exporting the material, but don't forget to check the "use preview"box.

Write me how it went.

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Community Beginner ,
Aug 16, 2021 Aug 16, 2021

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Yep. Done this. Still get the same error message.

 

I can export in EVERY other format but not dcp.  It's not a storage issue either as I have tons of space available.

It's very annoying.

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Advocate ,
Aug 16, 2021 Aug 16, 2021

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It is strange that Adobe does not have better support for the output of the DCP format. Since I am familiar with DaVinci, I can say that in the full version, this function is implemented well. You only need to know how to adjust the correct aspect ratio and apply the correct settings in the final tab and voila everything is ready. I have not encountered this here.
Listen, and what is your frame rate at the same time? And tell me the settings of the timeline?
I'm waiting

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New Here ,
Jun 20, 2022 Jun 20, 2022

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Been having this issue alot and this worked!

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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were you able to solve this problem?

 

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New Here ,
Nov 29, 2021 Nov 29, 2021

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got the same exact issue and nobody seems to know what is going on. not even their team

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Advocate ,
Nov 29, 2021 Nov 29, 2021

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DCP is not working properly. Write to the support service and indicate the topic. In general, as far as I know, there is a third-party easyDCP plugin that can facilitate the situation with output to the cinema format.

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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Hi Andre,

Sorry, my friend. Are you on an M1 Mac? If so, it's not supported there yet. It should work in Rosetta, though. Is that your case? If so, can you try that?

 

Thanks,
Kevin

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Advocate ,
Nov 29, 2021 Nov 29, 2021

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Kevin, welcome back ✌️

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New Here ,
Jun 13, 2022 Jun 13, 2022

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Honestly, the only thing I've found that works is importing an mp4 or prores mov version into Premiere and exporting it through the Wraptor DCP codec that way, everything else gives me errors. No festival or theater has complained to me so I'm assuming it works fine haha. I found this out through just brute force trying everything. Adobe has no idea how any of this functions I'm pretty sure. Maybe it has something to do with the quality and quantity of files in the timeline it has to render? It sucks though because obviously re-rendering an already rendered file lowers the quality. Also, most places now can do mp4 or mov as backup or instead of DCP so it's less of a 'requirement' which is nice since our projectors are more savvy now.

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Adobe Community Professional ,
Jun 13, 2022 Jun 13, 2022

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exporting to a highquality format like proress422HQ will not result in any visible loss in quality.  And if you still are worried, prores4444 should preserve all quality...  

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New Here ,
Jun 13, 2022 Jun 13, 2022

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I'm aware but would exporting a prores file to wraptor DCP vs directly from the original premiere project affect the quality at all or would it be the same

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