Copy link to clipboard
Copied
A7siii Video not recognized in Premiere PC, but is recognized by Premiere Mac. Plays in VLC on PC fine.
It somethings comes up with a question mark in premier, or an audio only clip.
On the mac it works fine.
This is the standard 420 H264 video.
Help!
Copy link to clipboard
Copied
But then when I restarted, it recognized it. I am getting tons of issues on the PC compared to Mac. Can't render frame, etc, etc. Very buggy.
Brand new PC Helios 300 with Nvidia 2060 and Core i& processor.
It's like night and day Premiere on Mac vs this PC.
And yes, I do have the latest Studio NVIDIA drivers installed.
Copy link to clipboard
Copied
Could you share a short clip by dropbox/wetransfer/whatever that others like me could try on our machines?
Neil
Copy link to clipboard
Copied
Here is one example: https://1drv.ms/v/s!ArqnVm8SSQTNc-vJIwYK97TscV8?e=MeleKx
I have had a lot of examples. I think this also causes editing and rendering issues.
This clip in particular showed as audio only in Premiere (latest version).
I restarted, the computer and premiere to no avail. The only way I could solve this was to press ALT SHIFT when starting premiere to clear things, but it happens a lot so needs some solution... HELP!!!
Copy link to clipboard
Copied
Heading home for the day. I'll try and check this tomorrow.
Neil
Copy link to clipboard
Copied
And in addition to my last message where I gave you an example file... to show you how random it is.
Try 1: I tried dragging in 119 clips with the project set as CUDA. 13 of them displayed as audio only (they are not audio only). See screenshot
Try 2: I tried dragging in 119 clips with the project set as SOFTWARE ONLY. 13 of them displayed as audio only (they are not audio only).
Try 3: I used ALT SHIFT when starting and when I tried dragging in all the clips, it bombed out and asked me to send an error report.
Try 4: I tried dragging in 119 clips with the project set as CUDA. A different subset of the clips were displaed as audio only (see screenshot). (they are not audio only).
Copy link to clipboard
Copied
Heres more....
After doing the ALT SHIFT premiere start I decided to drag in some of the clips at a time, not all 119.
A low level exception occurred with the little red screen at the bottom right and this dialog. see screenshot.
Its practically impossible to work with standard A7Siii footage...
Thanks for your help.
Copy link to clipboard
Copied
This clip imported immediately and plays back fine on my Win10 rig ... huh.
What's the drive setup you're running on that PC?
Neil
Copy link to clipboard
Copied
Brand new helios 300. Intel Core i7. Gtx 2060. Latest studio drivers for the GPU.
Copy link to clipboard
Copied
oh, and internal 1tb ssd.
Copy link to clipboard
Copied
So everything is on the one drive? Internal SSD?
Neil
Copy link to clipboard
Copied
Copy link to clipboard
Copied
This one clip plays just fine on PC.
Your other screenshot shows odd framerate. 119.88
Copy link to clipboard
Copied
Copy link to clipboard
Copied
As in media browser?