“Adobe Premiere Pro 2023” is damaged and can't be opened

[Christal271568055gte]

Hello,

I'm trying to open Premiere Pro 2023 from the Creative Cloud but I'm just getting the following message:

Does anyone have any insights on what to do? I can't even move it to the bin as it tells me I have to manually move it to the bin,

Help!

[stephaniev4823882]

Acabo de adquirir mi nueva Mac mini pro con 32 GB de ram y 4TB de espacio, instale el Premiere pro y este no abre, instale la version beta y este si abrio pero se cierra cuando importo videos de la Sony FX30 en 4K a 10 bits, creo que es hora de migrar a Davinci Resolve, siento qie estoy tirando mi dinero con Adobe

[stephaniev4823882]

Not wrk

[Kevin-Monahan]

HI @stephaniev4823882,

Do you have Camtasia intalled? Let us know.

Thanks,
Kevin

[stephaniev4823882]

Acabo de comprar una Mac Mini M2 Pro con 36 GB en ram y 4TB de espacio, instale el Premiere Pro y no me deja abrirlo, me sale un mensaje que esta dañado el programa, ya desinstale todos los plugins que tenia y volvi a intalar el Premiere y no funciono, Instale la version Beta, esta si dejo instalar y abre pero cuando quiero importar clips de video de una camara Sony se cierra el programa, ya probe lo mismo en Davinci Resolve y en este no hay ningun problema, lo malo es que yo trabajo con ecosistema de adobe, ya no se que hacer, estoy perdiendo mucho tiempo y por ende dinero al tratar de ver cual es el problema y no hay ninguna solucion, creo que es tiempo de migrar.

Muy frustrante

[Kevin-Monahan]

Hi @stephaniev4823882,

It has to do with your System Preferences/Settings under Privacy and Security. See this response: https://community.adobe.com/t5/premiere-pro-discussions/adobe-premiere-pro-2023-is-damaged-and-can-t...

I'll move your post there.

Thanks,
Kevin

[mrecoco315]

I would say FORTUNATELY you didn't see the reply. Had you not checked Privacy & Settings a lot of us would be going through a heap of a mess of installing everything and reinstalling, where this was "nearly" a one click fix. Thank you so much! I never received any dialog box either.

[Tomas309740112b60]

THANK YOU x2!! I had the same issue.

[jbmanos]

THIS IS THE ANSWER.  I had also gfone to CC and uninstalled and re-installed.  did nothing.  went to system prefs, found the alert, cliked "open anyway" and off to the races I went...  THANK YOU!

[agraciotti]

It worked for me. Thank you! I hate the suggestions to "uninstall and install everything". Lazy answers.

[Todd White Studios]

THIS Worked perfectly. I went from pure panic to instant relief!! Thank you

[Antman678]

Life saver. Thank you!

[jonikopf]

Worked for me as well! Thanks for sharing! 

[rhys26876642eqvw]

Yeah the old version works however when i update again it has the same issue. I guess I'll have to just use the older version.

[dsingh1122]

This worked for me. Running Ventura 13.0. Downloaded Pr version 23.6. 

[thetoriemathis]

This worked for me. I had to restart twice, but it worked!

[msg_]

Tried everything on this list, including installing/uninstalling, and checking to make sure all permissions were granted in privacy and security.. Ultimately, the thing that got the app to open was going to Finder, right-clicking on the app, and selecting 'open'. When it went to open, a message popped up saying something about the developer not being verified, etc. Just clicked 'open' again and it worked. 

[kglad]

@msg_ 

that was your mac's security feature blocking it from opening.

[Olman-CL]

Urgente!!!! Premiere dejó de funcionar y al reinstalarlo da mensaje de error!!! Tengo un MacBook Pro con Ventura 13.3.1

[Kevin-Monahan]

Please post a screenshot of the error, @Olman-CL. That would be very helpful to the troubleshooting process.

Thanks,
Kevin

[stephaniev4823882]

Tengo el mismo error, solo me trabaja la version beta y esta se cierra con algunos proyectos con videos a 10 bits, es una pesadilla

[Alfred30836521artj]

Problem mit AdobeCreativeCloudCleanerTool gelöst

Clean up Selected

[refJimbo]

Go to Settings > Privacy & Security and scroll to security;

[default9j7x5hag388l]

This solved it for me.

[FocalPoint.One]

After attempting to launch the app, go to System Preference / Privacy & Security / there should be a messege there saying the app was blocked from opening and you can select open anyways...

[photopop]

The answer for me is found in GFX5D67 reply. All i needed to do was to go into settings > Prvacy & Security and allow Premiere pro to "open anyway".