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After 22.3 plash screen an error shows.

Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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That error box says :

Display Surface initialization failed. You load up premiere pro again and it loads fine.  Is anyone else getting this?

 

TOPICS
Crash , Error or problem

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Well, scratch that part of it loading and retry. Restarted Ppro and it did it again. Now it's not loading.

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Adobe Employee ,
Apr 15, 2022 Apr 15, 2022

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Hi there!

Sorry about the trouble. Can you follow some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-a...

 

Let us know how it goes.

Thanks,

Kartika

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Community Beginner ,
Apr 16, 2022 Apr 16, 2022

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How can I go back to the previous version? I started it today and it loaded.

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LEGEND ,
Apr 15, 2022 Apr 15, 2022

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Explorer ,
Apr 24, 2022 Apr 24, 2022

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Same here, but on Mac Studio M1 Max, OS 12.3, Premier Pro v 22.3.

 

Screen Shot 2022-04-24 at 7.54.15 PM.png

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Community Beginner ,
Apr 28, 2022 Apr 28, 2022

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Any feedback? Just started happening to me today?

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New Here ,
May 28, 2022 May 28, 2022

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it started happening to me today

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LEGEND ,
Apr 28, 2022 Apr 28, 2022

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Any 3rd-party control devices attached beside a keyboard and mouse?

Multiple monitors? Brand and connection?

Any 3rd-party capture or display cards, like from Blackmagic?

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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Monitor is Mac Studio Display connected via thunderbolt. Stock config.

Error was solved by rebooting.

 

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Community Beginner ,
Jul 13, 2022 Jul 13, 2022

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I have two ViewSonic monitors. one DisplayPort and the other HDMI.

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LEGEND ,
Jul 13, 2022 Jul 13, 2022

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If you temporarily disconnect one or the other of your monitors, does the problem go away?

If so, the mix of DisplayPort and HDMI may be confusing Pr, especially on Apple silicon.

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Community Beginner ,
Jul 14, 2022 Jul 14, 2022

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I don't run apple I'm PC.  It was working fine until the update I posted this for.  It still does it. Once is my 2k monitor ViewSonic VG3448-S 34" Ultra-Wide 21:9 FreeSync Monitor and the other is a VX2270SMH-LED - 27" Display, IPS Panel, 1920 x 1080 Resolution. My vidcard is a GTX 1060 with 6g on win10 via a z420 workstation with 64g or ecc ram.

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Community Beginner ,
May 26, 2022 May 26, 2022

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Same here just started today....

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Community Beginner ,
May 27, 2022 May 27, 2022

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I had to reset my PC (without deleting files) and reinstall everything and now it works

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LEGEND ,
May 27, 2022 May 27, 2022

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It's possible a utility like CCleaner would be useful in the future. It may keep you from having to reset and reinstall.

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Participant ,
Jun 09, 2022 Jun 09, 2022

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Has been going on with me on my Mac Pro Trash Can for a while now. Sometimes it will go away. Today, it won't go away. So this is also an issue for the new Mac Studio M1 thing? I'm supposed to get one of those, but if it don't work, maybe I shouldn't.

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Participant ,
Jun 09, 2022 Jun 09, 2022

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I have two monitors. None of the other suggestions.

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Participant ,
Jun 09, 2022 Jun 09, 2022

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Okay cleared up just now on reboot. Must be stretching the system capabilities of the trash can a bit much now that folks are moving to better macs these days.

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New Here ,
Jun 09, 2022 Jun 09, 2022

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Just got this issue since yesterday. Windows 11. Premiere Pro version 22.4.
I've tried everything. Reboot, reinstall. No third party apps blocking Premiere either. I get the same pop-up on previous versions of Premiere too. Other Adobe apps work just fine.

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Same here... frustrating

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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Same here...

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New Here ,
Jun 26, 2022 Jun 26, 2022

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Same here...

 

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New Here ,
Jun 26, 2022 Jun 26, 2022

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I fixed the issue. I went from Premiere Pro (22.5) to (22.4) and also I ended the task dynamiclinkmanager.exe in the details section of the task manager (Had to do it for installation). I used the creative cloud desktop to do so. I am not sure what the problem was (Version or dynamiclinkmanager.exe) but hope this works out for y'all.

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Community Beginner ,
Jul 15, 2022 Jul 15, 2022

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Thank you so much! I didn't have to reinstall/switch versions at all, simply ending dynamiclinkmanager.exe helped me out. Thanks alot!

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