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jamesf97817673
New Here ,
Sep 13, 2021 Sep 13, 2021

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hello, i am currently unable to open premire pro it says it it up to date but wont launch or attempt to launch. how do i fix this?

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Crash , Error or problem , Freeze or hang

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John T Smith Community Expert
Community Expert ,
Sep 13, 2021 Sep 13, 2021

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Some things to do, and more information needed for someone to help...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/87892...
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-P...

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Kartika Rawat Adobe Employee
Adobe Employee ,
Sep 14, 2021 Sep 14, 2021

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Hi jamesf97817673!

Sorry about that. Are you seeing error codes or messages? Which OS do you have?

 

Thanks,

Kartika

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