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Audio does not play in Premier Pro 2017

sundarsank
New Here ,
Nov 23, 2016 Nov 23, 2016

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It was working perfectly fine with earlier version.premier pro problem.PNG. 

Problem has started ever since I updated to 2017.

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correct answers 1 Correct answer

Vidya Sagar Adobe Employee
Adobe Employee , Nov 23, 2016 Nov 23, 2016

Hi Sundarsank,

Please clear the Media Cache, relaunch Premiere Pro, import the footage & test.

Instructions: FAQ: How to clean media cache files

Please let us know the status.

Thanks,

Vidya Sagar

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Vidya Sagar Adobe Employee
Adobe Employee ,
Nov 23, 2016 Nov 23, 2016

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Hi Sundarsank,

Please clear the Media Cache, relaunch Premiere Pro, import the footage & test.

Instructions: FAQ: How to clean media cache files

Please let us know the status.

Thanks,

Vidya Sagar

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