Audio Error.

[jordanm46357730]

I don't know what this message meant, or what to do about it? Is there any way to get the audio back?

[Vidya Sagar]

Hi jordanm46357730,

The files you are trying to import are not supported by Premiere Pro. Please check the list of supported file formats here: Premiere Pro CC supported file formats

What is the file format of the audio file you are trying to import?

Thanks,

Vidya

[jordanm46357730]

How do I check? Is there any way to convert it?

Thanks, Jordan.

[jordanm46357730]

this is the content of the folder I try to import

[Ann Bens · Accepted solution]

They are auxiliary files which are not imported, just the top one the mp4.

You ignore the message.

[jordanm46357730]

Is there anyway I can get it back? Because when I import the video, the audio I recorded with it doesn’t show up.

[Ann Bens]

Does not show up how?

Please post screenshot of the clip in the Project window in list view with thumbnails off.

And screenshot with clip in timeline with the tracks extended.

[Kevin-Monahan]

Hi @jordanm46357730,

I saw your message. Can you try importing the video clips via the Media Browser? It looks like you are trying to import clips which are not media files. Hope the idea works. Sorry for the hassle.

Thanks,

Kevin