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Audio Error.

New Here ,
Mar 03, 2019 Mar 03, 2019

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I don't know what this message meant, or what to do about it? Is there any way to get the audio back? jjjj.jpg

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correct answers 1 Correct answer

Community Expert , Mar 04, 2019 Mar 04, 2019

They are auxiliary files which are not imported, just the top one the mp4.

You ignore the message.

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Adobe Employee ,
Mar 04, 2019 Mar 04, 2019

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Hi jordanm46357730,

The files you are trying to import are not supported by Premiere Pro. Please check the list of supported file formats here: Premiere Pro CC supported file formats

What is the file format of the audio file you are trying to import?

Thanks,

Vidya

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New Here ,
Mar 04, 2019 Mar 04, 2019

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How do I check? Is there any way to convert it?

Thanks, Jordan.

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New Here ,
Mar 04, 2019 Mar 04, 2019

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Screen Shot 2019-03-04 at 3.26.48 AM.png

this is the content of the folder I try to import

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Community Expert ,
Mar 04, 2019 Mar 04, 2019

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They are auxiliary files which are not imported, just the top one the mp4.

You ignore the message.

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New Here ,
Mar 04, 2019 Mar 04, 2019

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Is there anyway I can get it back? Because when I import the video, the audio I recorded with it doesn’t show up.

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Community Expert ,
Mar 04, 2019 Mar 04, 2019

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Does not show up how?

Please post screenshot of the clip in the Project window in list view with thumbnails off.

And screenshot with clip in timeline with the tracks extended.

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

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Hi @jordanm46357730,

I saw your message. Can you try importing the video clips via the Media Browser? It looks like you are trying to import clips which are not media files. Hope the idea works. Sorry for the hassle.

 

Thanks,

Kevin

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