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Hi guys, pls help me
I try all the way and still can't do anything
Pls support me fast
I'm very busy
Thank you so much !
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Message is small and hard to read, but it SEEMS to indicate that you are using a trial, and the codec is not available
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sorry bro, cuz my screen resolution
I'm using paid version
it saids The files requires the HEVC codec which include with creative cloud membership.
Pls help
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Sorry... I don't use that codec so I can't help... I suggest you go to the box at the top, where it says SEARCH ENTIRE COMMUNITY and enter HEVC and then read the other messages about that codec
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This is from the Premiere Elements forum, but it might help