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Can't Move Playhead While Video is Playing in Timeline After Zooming In or Out or Scrolling

Explorer ,
Nov 08, 2024 Nov 08, 2024

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  • Issue Usually when the video is playing in the timeline, I can reposition the playhead without needing to pause the video with spacebar. However, it seems if I zoom in or out with alt + scroll while the video is playing, I am no longer able to move the playhead without pausing. This also happens when I scroll to move forward or backwards in the timeline as well. I've attached a video below showing the issue.
  • Adobe Premiere Pro version number: 24.5.0
  • Operating system - Windows
  • System Info: CPU, GPU, RAM, HD:
    • CPU - i5 12600K

    • GPU (Intel-based Macs and PCs) - UHD Graphics 770

    • GPU driver (PC) - 3070 Ti
    • RAM - Ripjaws V Series (4 x 16GB), DDR4 4000

    • Hard Drive - XPG 1TB GAMMIX S70 Blade

  • Video format: H264 - MPEG-4 AVC
  • Workflow details: Only the file is in the sequence, nothing else is there.
  • Steps to reproduce:
    1. Drag and drop a file into the timeline area for it to automatically create a sequence
    2. Press play
    3. Zoom in or out or scroll forward or backwards in the timeline
    4. Without pausing the playback, try clicking on the timeline time bar to move the playhead
  • Expected result - The playhead should move to where you clicked and pause the video
  • Actual result -  The playback continues playing and cannot be dragged to your desired location

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correct answers 1 Pinned Reply

Adobe Employee , Nov 08, 2024 Nov 08, 2024

Hi @Spankers ,

Welcome to the Premiere Pro forums! We are glad to see you here.  Thanks for submitting your bug report.
I hope we can help you soon. Sorry for the frustration! 

Thanks,
Rach

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Community Expert ,
Dec 03, 2024 Dec 03, 2024

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Good to know. Do you have the specific model number or name?

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Explorer ,
Dec 03, 2024 Dec 03, 2024

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I don't remember since this mouse is quite old but I think it might be a Deathadder V2

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Community Expert ,
Dec 03, 2024 Dec 03, 2024

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Here's a link to FAQs, Drivers, and other stuff, it may be able to help you.

https://mysupport.razer.com/app/answers/detail/a_id/3717/~/razer-deathadder-v2-%7C-rz01-03210-suppor...

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Explorer ,
Nov 23, 2024 Nov 23, 2024

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Ever since I tried this, the bug hasn't happened. I'll come back to this post if the bug ever happens again.

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