Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
4

Can't rename file in save as dialogue box using keyboards

New Here ,
Nov 23, 2022 Nov 23, 2022

I am trying save  a premirer file and in the save dialogue box it show the file name you want to save as and the location, the moment i press any of the "arrow key" on my keyboard to move the text indicator left or right, the dialogue box just close by itself and not allowing me rename. its a bug in premiere need to be fix i guess. 

TOPICS
Error or problem
5.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Feb 14, 2023 Feb 14, 2023

This is fixed in the Premiere 23.0 version. 

Translate
Adobe Employee ,
Nov 26, 2022 Nov 26, 2022

Thanks, Abdus. This is a known issue in all Adobe digital video and audio applications. Sorry for the frustration: https://community.adobe.com/t5/after-effects-bugs/save-as-popup-window-closes-when-i-press-any-arrow...

 

I upvoted this bug report.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

Abdus,

Hi, I hope you had a good weekend.

 

This is a known issue, I am not on the product team, so I cannot comment on the bug's status. The team usually does not make mention of dates and times in their prospective bug fixes. Sorry. You can always check the Beta version for an upcoming fix. That application is updated frequently. I hope the info helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 07, 2022 Nov 07, 2022

Hi, 

When trying to shuffle through folders using the arrow keys during the export process, the window cancels out.

Attached is a video, where once I press any arrow key it closes out. Is there any solve to this?

 

I apologize if this is posted before.

Thanks!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2022 Nov 07, 2022

Export name is highlighted, no folders are selected.

Might need to use the tab first.

Not a mac person so just guessing here.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2022 Nov 07, 2022

I think this is a bug with a workaround.

I'll search on the forum to see if I can find the thread.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2022 Nov 09, 2022

I have the issue when im importing media to my premiere project. One touch on an arrow key and the window closes.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 09, 2022 Nov 09, 2022

The workaround is not to use the arrow keys.

The bug is being investigated by Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 09, 2022 Nov 09, 2022

Another editor found this bug here: https://community.adobe.com/t5/premiere-pro-discussions/quot-save-project-quot-window-[…]ry-to-modif... Appears to be on macOS Ventura only. Let me know if that isn't the case.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2022 Nov 10, 2022

Thank you for sharing this. I am running macOS Ventura too. I'll keep my eye on that post and pin this as the answer for others to follow as well. 
Thanks!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 12, 2022 Dec 12, 2022

This seems to be fixed with the latest updates from Adobe today. (it is in Premiere-Pro!) YAY!!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 12, 2022 Dec 12, 2022

THANK YOU ADOBE!!! FOR FIXING THIS ANNOYING BUG!

Merry Christmas! This was frustating as, but thanks for listing and for the quick fix!!! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2022 Dec 12, 2022

Hello, when I hit 'Quick Export' and try to edit the name of my file from the 'File Name & Location' section if I move the arrow keys in any direction to try and move the cursor to edit the file name, it will automatically close the export screen. This started last week and is incredibly frustrating when you export many files in a row. I'm on a fully updated iMac with the most up-to-date Adobe software. I've attached a video showing the issue.

 

Thank you in advance!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2022 Dec 12, 2022

How do I write a bug report? - Adobe Support Community - 13361863

 

Next time please make a screenrecording with a build in screenrecorder. Holding your phone far away from the screen and in vertical position is not a very good idea.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 25, 2022 Oct 25, 2022

This problem seems to have started just after I upgraded my MacBook Pro M1 to Ventura OS (v13.0).

 

I'm using Premiere Pro v.23.0.0 (Build 63).

 

Since the upgrade, when I try to modify a Premiere Pro project under "Save As...", the "Save Project" window just completely animates away and disappears.

 

I can still simply save the project with no difficulty as long as I don't modify the name. I can also completely rename the project. But when I use the arrow key to change an existing filename in the "Save Project" window, away goes the window!

 

For example:

 

I have an existing project I've named "My_Editing_Project_V1.prpoj" and I open the project in Premiere Pro and make some edits. Now I want to save the file as "My_Editing_Project_V2.prpoj".

Before I upgraded to Ventura, I could open the "Save Project" window via "File" > "Save As...", then use the arrow keys to place the cursor at the "1" on"My_Editing_Project_V1.prpoj" to change the "1" to a "2". Now the window goes away the moment I use an arrow key to move my cursor. I get the same result no matter if the entire filename is highlighted or just a portion of it is highlighted.

I can start the filename over from scratch and the "Save Project" window doesn't go away. However, that's not how I like to work. Some of my filenames need to be quite long.

 

Anyone else?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 25, 2022 Oct 25, 2022

Update:

I thought, perhaps, the problem could have been that Premiere Pro upgraded itself to 23.0 at about the same time I updated my MAC and that this is a Premiere Pro 23 issue. I didn't receive any warnings nor did I click on anything to "OK" to give my blessing for an update. It just happened.

So, I down-graded to Premiere Pro Version 22.6.2 (Build 2), and the same filename problem exists with the older version, which leads me to believe the problem lies with the MAC Ventura upgrade.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2022 Oct 31, 2022

Hey Turdcickle,

 

Welcome to the community, and sorry for the issue. We are aware of a similar problem, and the engineering team is working on fixing it. Could you confirm if the save window only closes when you press the arrow key?

 

Thanks,

Ishan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 02, 2022 Nov 02, 2022

Yes -- that's correct. The "Save As..." window goes away the moment I press an arrow key.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2022 Nov 09, 2022

Hi, i have the same issue... You can use the mouse (or trackpad) to select the letters you need to change and replace them. All the keyboard is working except arrow keys... That's weird but i see no other solution at the moment.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2022 Nov 09, 2022

happen the same to me! I can obviously select the letter i want to change with the mouse and replace it, but it's quite weird... T_T

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2022 Nov 16, 2022

Same problem for me as well. Only the arrow keys exit the window. I can highlight the letters or words with my cursor to change anything but the second I hit an arrow key on accident, the entire window closes abruptly. This is also happening when you try to export and rename the file for export, so not just happening during the "save as" process. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 22, 2022 Nov 22, 2022

I am experiencing the same issue first noticed with Version 23.0.0 (Build 63), but have also now experienced in 22.6.2 (Build 2) and 23.2.0 BETA (Build 7) running OS 13.0.1

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 07, 2022 Dec 07, 2022

I am experiencing the same problems in Premiere and in Media Encoder's

(Version 23.0 Build 57)

"save as box."

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 22, 2022 Nov 22, 2022

I have this problem as well. This is BEYOND frustrating.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 25, 2022 Nov 25, 2022

Yeap, I have exactly the same problem on my Mac

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines