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Cannot embed a MOV video in my edit

New Here ,
Sep 08, 2021 Sep 08, 2021

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Hello,
I do not understand. I have the latest version of Adobe PP and I cannot insert MOV videos into my timeline. I can import them into the software but it is impossible to integrate them into the montage. Only audio from video can be embedded in the timeline.
Can someone help me?
Thank you

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Editing, Error or problem, Import

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correct answers 1 Correct answer

Adobe Community Professional , Sep 08, 2021 Sep 08, 2021
The most common user error is not source patching the track. Solved by first opening clip in Source Monitor. Then drag/insert into timeline.

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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The most common user error is not source patching the track.
Solved by first opening clip in Source Monitor. Then drag/insert into timeline.

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Thanks for your answer but it doesn't work. I can open the track perfectly with the source monitor. The track reading is perfect. BUT, it is still impossible to drag / insert the track in the timeline. Only audio can be used.

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New Here ,
Sep 08, 2021 Sep 08, 2021

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I just realized that I can't even insert tracks in MP4 format ... what a mess ...
I managed to insert images (JPEG) or video in blu-ray format.

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Yeeeeeeeeeeees
I misunderstood your answer. Thanks to the screenshots of your previous answers on the subject, I was able to understand.
Thank you so much !

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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Yeah, I should have added a screenshot.

source patching blue.png

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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Exactly what is INSIDE the video you are trying to edit?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Thank you for your answer,
I specify that I tried with lots of files in MOV and MP4 format and I could not insert any of the timeline.

 

Benoit5E7C_1-1631114216864.png

 

Benoit5E7C_0-1631114171554.png

 

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