Cannot export my project due to missing font

[christians5958400]

Every time I try to export my videos in Media Encoder they fail and the only reason I get is that I am missing the font Bebas Neue, which I have activated and am not even using in the projects. I have tried uninstalling and reinstalling the font, restarting my computer each time. My Adobe Premiere and Media Encoder are both completely up to date. How do I get my videos to export?

[Razvan5E9E]

Go to adobe fonts and activate Bebas Neue fonts. Thats how i sorted out my problem.

[ErikvD]

Fine if you work in the cloud, but I cannot get it in my stand-alone local Premiere Pro-version. Or do I oversee something ?

[MyerPj]

Do have a Creative Cloud license? I'm not sure what you mean by "stand-alone local Premiere Pro-version". BTW: What version are you on? Creative Cloud allows you to access it's font library so you can download the fonts you need.

[evd46]

I'm using PP version 22.1.2 (Build 1), without CC license.

[Kombi Life]

Still in 2023 (with latest versions) I cannot send my project to media encoder as there are missing fonts.  
The fonts are active in Creative Cloud Desktop.  They are working fine in Premiere pro, but Media Encoder throws a warning at export as the fonts are "missing" - They are not missing.  This has been going on years Adobe, PLEASE FIX IT!

EDIT - I can now add further explanation. The fonts were substituted for [SomeNonExisingFont] because the Creative Cloud Desktop app was not running one time when I started either premiere pro or media encoder.  This font substitution caused the export warning because the font was indeed missing....although it really shouldn't have been.  
I'd expect the programs to be able to resolve previously missing fonts back when Creative Cloud becomes back online.., or better yet, just keep a record of the active font offline, so this never happens in the first place. 
Thanks for your time.

[Ray-man]

Same here, I second this. Happens to me constantly.

[Michael Grenadier]

Kombi Life, and Ray-Man, send me a direct message by clicking on my username at the top of my post and I'll send you my email address and you can send me your Premiere project file and I'll see if I can remove the font issue.  I've seen this for a few times, but it's never stopped me from exporting...     Shouldn't be an issue that I don't have the media...  

[Kombi Life]

thanks for your reply.  I've added further context to my previous post.

[James5FC9]

I'm having hte exact same problem to. Getting the warning that Bebas Neue font is missing, but they are all turned on and working in premrie and I'm not even using them in this project.

[Michael Grenadier · Accepted solution]

Try copying just the sequence to a new project

[James5FC9]

Thank you! That seems to have worked, copied the entire project into a new project and no more issues. 

[James5FC9]

After closing out the project and reopeing it the warnings have come back. 

[defaultwvj225t753nl]

Solution!

I posted a few years ago. But! You have to go on the site and activate the font (yes I know sounds simple) BUT you have to scroll down past the information about the creator of the font and theres a few more styles of bebas neu you have to turn on under the creators info!

[MyerPj]

That Beba Neue is one persistent font... I see messages about that font also, though I'm not having export issues.

[defaultwvj225t753nl]

Solution!

I posted a few years ago. But! You have to go on the site and activate the font (yes I know sounds simple) BUT you have to scroll down past the information about the creator of the font and theres a few more styles of bebas neu you have to turn on under the creators info! 

[Michael Grenadier]

thanks for posting your solution.  don't think you have to post twice... If anyone's following the thread, they'll see your post.   what I do in a case where I'm responding to more than one post, I add their usernames to the post...    

[James5FC9]

So I think i've discovered a new version of this error and turning on the fonts or pasting things into a new project doesn't fix the warnings. Long problem short, I've got a mogrt that was created from a AE template that had a missing font and now the missing font is just associated with the PP project that mogrt was used in with seemingly no way to remove this association. So on export I'm getting the Beba Neue error even though every Beba Neue font is activated on my system and I think it’s because of the other ‘missing’ font. 

[MyerPj]

The OP and others in this thread do (already) have the font activated.

OP: "I am missing the font Bebas Neue, which I have activated"

James5FC9: "I'm getting the Beba Neue error even though every Beba Neue font is activated on my system "

Salvatore: " issues over exporting due to missing fonts, even though I have the font and/or didn't use it"

So, it's something beyond that. Though if someone is doing something so obviously wrong, then, yes, do activate it. But I  find the activate switch at the top of the font's page.

[katkun]

I have exactly this issue* with this "bebas neue" font (*media encoder misses the font "BebasNeue Regular"). I'm using an "essential graphic" title which uses "bebas neue". But in the drop down you can only choose the "bold" version. So could that be an issue?! In the creative cloud app I just find "bebas neue" -> regular. Premiere uses a font, I don't have (bold) and ME misses a font I have installed (regular) 😄   .... I can export my project in Premiere. 

[Razvan5E9E]

Hi All.

Found the solution, at least for me. Leave the creative cloud app running in the background. 👍👍👍

think the problem in my case was that I didn't import the fonts in PRemier Pro or AE, just installed them in the creative cloud app. 

[Michael Grenadier]

thanks for posting your solution...   People, If you've had this issue, please let us know if this solves it... or not.

[Kombi Life]

May I ask if this is intended behavior? Must you have Creative Cloud open for the fonts to be correctly recognized in Premiere Pro? 

I find, that whilst this workaround does work, you need to close the project and reopen it once the creative cloud has been opened.  It would be better and more intuitive if Premiere Pro could just access the fonts installed in Creative Cloud by default, the same way other apps can access system fonts globally.

[andrewh1329191]

That seemed to work for me too. One important step is to have the Creative Cloud App open before opening Premiere. If you're Premiere project is open and then you open CC it won't work.

[andrewh1329191]

"your" - no edit function 🙂