Cannot Open Projects After Updating to 12.0.1

[asafblasberg]

Hello,

I just updated to Premiere Pro 12.0.1 and I cannot open any projects that I was working on in version 12.0.0. It says "opening project.." and then the application CRASHES. I have no idea why. I tried clearing the preferences and nothing works.

How do I go back to 12.0.0

Thank you.

[Kevin-Monahan]

AsafBlasberg,

You can reinstall version 12 from the Creative Cloud application. Let us know if you need help. Please also post your crash log, give us a link to your crash log, or PM me with details.

Thanks,
Kevin

[asafblasberg]

Hi Kevin,

I'm happy to report that my issue is now resolved. Here is what happened. I have an Izotope VST audio plug-in I used. When I updated, every project that used the plug-in crashed. But OTHER projects that did NOT use the plug-in did not. So as soon as I removed the plug-in, i was able to open all my projects in 12.0.1. So basically I now re-installed the plug-in and i'm good to go. Phew, that was scary

Now, I did submit my bug report regarding not getting any audio on Exporting to HDCAM Tape Deck. Can you please look at that bug and see if the engineers are working on it?

Thanks

[Kevin-Monahan]

Cool, thanks for reporting back!

Kevin

[TimothySV]

Just reporting that I had the same issue today. However, I was able to open projects after clearing/resetting preferences. But, like you, I'm using some VST plugins, and after getting back into the project I realized a couple of the VST3 plugins I'm using (all from Izotope) were listed as 'not working'. I tried re-installing and re-scanning the plugins, but it had no effects. For the time being I went back to 12.0.

[asafblasberg]

Here's what I did Tim:

Put the VST3 plugins from Izotope in the following directory:

C:\Program Files\VstPlugins

Then go to Prefs -> Audio Plug-in Manager -> Click on Default button -> Hit YES -> then hit Scan for Plug-ins.

Then you'll see your iZotope plug-ins' status set to Working. Check the boxes for Enabled.  Done.

[TimothySV]

Unfortunately, that doesn't seem to be working. Not sure if it's the specific plugins I'm using or what.

[asafblasberg]

OK Tim,

I'm sorry to hear that. Hopefully Adobe will address this bug.

[davidhepburn]

I'm still having issues with this problem. Anyone know anything new?

[Kevin-Monahan]

Hi davidhepburn,

I branched your issue to a new discussion. I hope we can find you a solution soon. Here's the link: Cannot Open Projects After Updating to 12.0.1 (not related to VST3 plug-ins)

I also recommend that you contact our support queue and chat or work over the phone towards a solution. Here's how to contact them: FAQ: How do I contact Adobe Support?

Thanks,
Kevin

[Charles VW · Accepted solution]

For those experiencing issues with VST3 Audio Plug-Ins, you may want to watch/follow this thread: Audition update 11.0.1.49 problems  for more information as it becomes available.