CC 2017.0.1 Proxies keep going offline

Report · Dec 12, 2016

I recently updated to CC 2017 and began a fresh project. For my multicam sequences, I created proxy files, and stuck with the default "store next to original media in proxy folder". Now every time I re-open this project, the proxy files are offline. Why can't premiere remember where they are once I've re-attached them and saved?

A side issue... some proxy files are stubborn and won't attach because of differences in the audio channels. Premiere tells me they can't be attached. But if I simply re-open the project, they connect fine.

I love the proxy feature, but it's super clunky and I'm really hoping Adobe streamlines it.

Report · Dec 12, 2016

Hi Jesseschluntz,

1. What is the location of the Proxy files? Is it an External drive or Internal drive?

2. Is it a windows or mac machine?

3. Is this happening with multiple projects or just with one project?

Thanks,

Vidya Sagar.

Report · Dec 12, 2016

1. What is the location of the Proxy files? Is it an External drive or Internal drive?

External thunderbolt RAID.

2. Is it a windows or mac machine?

Mac Pro.

3. Is this happening with multiple projects or just with one project?

Just this project. I created the proxies using the same project by selecting the clips in the project panel and telling Premiere to save them in a separate folder near the footage (the default recommendation).