CS4: Error file format not supported

[stadhouders]

I've tried to import files .MOV in Premiere Pro, but I get the message: file format not supported.

When I tried withe teh Meida browser, the message was to large height width.

What am I to do?

[title edited by mod for clarity]

[Jose Panadero · Accepted solution]

If you are on Windows, be sure to install Quicktime Player. If not, possibly you can not import QT files with that codec. Could you tell us with codec are inside your QT files? This way we can help you a little more.

[stadhouders]

Yes. I was forgotten that I neede QT. Now it works OK.

[yairb999]

On Windows one should uninstall the QT player only and keep the codecs.

Take a look here:

https://www.cinecom.net/video-editing-tips/quicktime-security-issue-keep-codecs//

[Vidya Sagar]

Hi stadhouders,

Sorry for the inconvenience. What is the version of Premiere Pro? FAQ: How to find the exact version of Premiere Pro you're using?

Please share us more information for investigation FAQ: What information should I provide when asking a question on this forum?

Thanks,

Vidya.

[stadhouders]

CS4. But the problem is solved. Thank you very much.