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3

Display driver nvlddmkm stopped responding. Crash problem in Premiere.

Contributor ,
Feb 09, 2021 Feb 09, 2021

For a long time (may be half of year) with all latest updated of  Windows 10, Nvidia studio drivers and Premiere Pro I have the same problem. If I'm switching from Premiere to another window (like pressing Alt+Tab) once my system is freezing for about a minute, not responding. Then screen blinks and Premiere is closing. I don't see any special messages about why it's closing. But if I go to Windows Event Viewer I see "Display driver nvlddmkm stopped responding and has successfully recovered."

The way how this happened is very specific. I don't have any crashes with other programs or tests of system stability and video card. This crash only could be if I work in Premiere then switch to other window like Firefox or After Effects. Not everytime when I'm switching to another window I get this crash. But because I work in Premiere and After Effects at one project and I need to switch many times and once (for example every 30 minutes of work) I have this crash.

My video card is RTX 2080 Ti.

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Crash
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correct answers 1 Correct answer

New Here , Jul 27, 2022 Jul 27, 2022

Hey! I used to have the same problem, and this solution should work for you. Try turning off HAGS (Hardware-Accelerated GPU Scheduling). Here is a guide on how to do that. There is also a thread on Reddit about the problem here, if turning off HAGS doesn't work for you. Turning off HAGS, in my experience, also fixes a lot of issues unrelated to this one.

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New Here ,
May 16, 2024 May 16, 2024

worked for me even on premiere 2024!!

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New Here ,
Dec 04, 2024 Dec 04, 2024
LATEST

This might just be it, I haven't encountered the error since I did this. Thank you!

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Community Beginner ,
Sep 14, 2022 Sep 14, 2022

I have exactly the same problem! Just 1:1
Before that, I had an RX 480 video card and everything was great, but I already gave one back to the store because of this problem, but this problem remained. Clean installation of drivers, reinstalling Windows, resetting all overclocking to default, but the problem persists, which is why I have not been able to work for several months. I also have an AMD processor, it seems to be somehow connected with the motherboard and the transmitted data via OpenGL

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