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Encore CS6 Library Content still missing

Enthusiast ,
Dec 11, 2016 Dec 11, 2016

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Hi,

I am running Encore CS6 and have the same issues as reported by many people. eg No Library content (or only a random few buttons and menus) showing in the Library window of Encore CS6 desktop

I have been on the Self Help pages and downloaded the content. I tried the Windows 734MB zipped download and the other additional solution which is listed

This is the one where you select English and it downloads a very big compressed file - when uncompressed gives you the 'en-US' Library Folder.

Then as instructed I copied contents to the Encore location : C:/Program Files/Adobe/Adobe Encore CS6

I then started Encore and made sure the Media was pointing to this location in the 'Edit - Preferences- Media Location selection

Then I was all excited this would solve it and - oh - it didn't !

I've been playing around with this for hours trying to figure out what is wrong and tearing my hair out !!

Does anyone have more info / help they can give me to solve this very annoying problem.

I don't want to do anthing too radical as I am halfway through some final changes to an important Blu Ray disc burn and only needed some better Button builds to use on the menu !

Need to solve it though

Any help welcomed ! Thanks.

N Jones.

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correct answers 1 Correct answer

Enthusiast , Dec 18, 2016 Dec 18, 2016

Hi guys

In fact - with both downloads I got it all confused moving folders around from the two downloads - and so ended up pulling my hair out (as described in my original post)

After a few cups of English tea 🙂 The only one I finally got to work was the US - EN big file - and copying the contents over manually.

Now the Library folder and all the other sub folders under the Adobe CS6 Encore root folder

When I previously tried the Adobe install solution to Encore CS6 with the setup.exe file it did n

...

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Community Expert ,
Dec 11, 2016 Dec 11, 2016

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What do you see inside the folder at this location?

C:/Program Files/Adobe/Adobe Encore CS6/Library

You should see several folders that are the categories of library items.

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LEGEND ,
Dec 14, 2016 Dec 14, 2016

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Wrong download - you need the full 2.7GB download to get all the menu templates here - Download full library content for Adobe Encore CS6

Just did this myself last week, worked great.

Thanks

Jeff

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Community Expert ,
Dec 14, 2016 Dec 14, 2016

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Yes, but he described downloading the big file:

"and the other additional solution which is listed

This is the one where you select English and it downloads a very big compressed file - when uncompressed gives you the 'en-US' Library Folder."

I prefer the link you have, because most users asking about Encore are not trying to get the installer/PR content. But he appears to have the full content somewhere on his machine.

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LEGEND ,
Dec 14, 2016 Dec 14, 2016

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Oops, Stan you are correct, I didn't read his post properly

Jeff

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Enthusiast ,
Dec 18, 2016 Dec 18, 2016

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Hi guys

In fact - with both downloads I got it all confused moving folders around from the two downloads - and so ended up pulling my hair out (as described in my original post)

After a few cups of English tea 🙂 The only one I finally got to work was the US - EN big file - and copying the contents over manually.

Now the Library folder and all the other sub folders under the Adobe CS6 Encore root folder

When I previously tried the Adobe install solution to Encore CS6 with the setup.exe file it did not work!.

Thx for your responses to my post

Nigel

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Community Expert ,
Dec 18, 2016 Dec 18, 2016

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Excellent; thanks for reporting!

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Community Beginner ,
Dec 23, 2016 Dec 23, 2016

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LATEST

THank You, For this post I found my encore!!

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