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Essential sound panel presets missing

New Here ,
Apr 25, 2017 Apr 25, 2017

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Hi all,

Since the new update of 11.1 I wanted to test the new essential sound panel, but I have no presets available to work from. Also the match loudness will not work.

On other machines at my work, the presets are available. Even when uninstalling and reinstalling Premiere 11.1 they are not available.

Is there a possibility to manually copy these presets from other machines?

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correct answers 1 Correct answer

Participant , Jan 15, 2018 Jan 15, 2018

Here is the solution:

- close premiere

- go to documents>Adobe>Premiere pro>12.0>Profile-'user'>Settings [windows version]

- there is a folder names "EssentialSound"

- MOVE this folder anywhere else (on the desktop for example) - don't copy: move it

- restart premiere: this folder would be recreated automatically

For me it works

Hope it helps

regards

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New Here ,
May 15, 2020 May 15, 2020

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i am missing the music presets like "balanced background music",  When i tried doing the procedure described here, move the essential sound folder, it does not recreate the folder on PP restart and the presets do not show up again.  I am trying an update to CC and see if that works.

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Community Expert ,
May 15, 2020 May 15, 2020

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Essential sound panel presets missing in PREMIERE PRO CC 2020

 

PRESETS NOT APPEAR. There is no Audio presets e.g. Balanced Male Voice, Balanced Female Voice, From Distanse, From Telefone etc. (on dialogue, music, SFX, ambience) in Premiere Pro cc 2020. I work on Premiere ver. 2020/14.4.0 (build 38). The sequence I am working on is a 2160p on a "very low budget" independend feature documentary. How I can obtain and/or install?
(In the opposite, in my cheaper laptop with version 14.0.2 (BUILD 104) where I attended the lesson of Adobe "Working with Audio" these presets appear normally.)

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New Here ,
Oct 30, 2023 Oct 30, 2023

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facing same issue here 

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Community Beginner ,
Dec 20, 2020 Dec 20, 2020

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This does not work, at least on the Enterprise edition. The Essential Sound folder was not recreated automatically.

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Community Expert ,
Dec 20, 2020 Dec 20, 2020

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Might want to contact Support.

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New Here ,
Apr 05, 2021 Apr 05, 2021

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Yes. I tried the steps mentioned above and it didn't work. Any updates on resolving the issue. I've been on the line over an hour waiting to connect with customer service.

 

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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This is still an issue in December 2023 and am still using this hack to fix it.  SITFO adobe. 

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