Export problem selector 9 error code 3 (H.264)

[defaulte9cv1lqc3b6i]

Hi

I have problems exporting my video in H.264 in premiere pro. I get the notification 'selector 9 error code 3'.

I have a Asus Vivobook 14 with an i5 processor. Before the summer, I had never problems exporting video's to that format. Now I am not able to export it in H.264

My adobe and premiere pro are updated to the latest version. So this will not be the issue.

How do I solve this problem?

Thank you in advance!

[Boris5D91]

Have the same problem since the new update. You can try selecting Software Encoding instead of Hardware Encoding for this project. It will take a little longer but you can probably export it that way until we find solution for this problem. 

[defaulte9cv1lqc3b6i]

Hi!

How do I do this?


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[Joel Sheffield]

I have the same problem with the new update to 2022

 

.  I've tried software encoding, but that doesn't help.  Is there a way to revert to the earlier edition of Premiere Pro?

[Henrique35978281mlkj]

I have the same error, I have this version, and the tip you gave worked for me, Thank you, you saved me.

[Kevin-Monahan]

Hi,

See if you can export using Software Encoding. It's in the Video Tab of the Export Settings dialog box.

Thanks,
Kevin

[Joel Sheffield]

As it turns out, I was able to switch to software coding in the Edit>Preferences>Media tab.  When I did that, I was able to export the file.  That change requires a restart of the software.

[Joel Sheffield · Accepted solution]

As an addendum to that message, I found that when I disabled Hardware encoding, through edit>preferences>media it made the editing process impossibly slow.  So I couldn't move around in the clips easily.  My solution was to enable hardward encoding, restart the program, continue my edit, but then, before attempting to export the project, to go back to edit>preferences>media and disable hardware encoding.  This requires a restart of the program, but ok.  It works. I can then export an MP4 file.

Joel

[Chris354199071bym]

legend. thank you. 

[Thomas21761100f50c]

Hi Kevin,

thanks a lot for this. This solves the problem but makes exporting very slow. I did not have this issue with Premiere 2022 but I do since the upgrade to premiere pro 2022 has taken place. 

Do you know if there is a faster way other than chnaging to software encoding?

Also, do yoiu know wny this problem comes about?

thanks

Tom 

[choxy247073237g8c]

How many years will it take for Adobe to make Premiere Pro work

with graphics cards properly? How many, 10,20??

You make video editing software that doesn't work with cards in charge of a video, and every time is the

same everybody else is to blame, and every time same advice, for millions of various Premiere Pro errors.

Why you just don't admit that you are not capable of making video editing software that actually works?!

[Kevin-Monahan]

Hi Choxy,

I read your message. These are user to user forums. To get a message to the Premiere Pro team, file a bug here. I don't seem to be having export issues on macOS or PC. Are you experiencing the same issue as the OP? If so, and since there are many combinations of systems and media, give us specific details about those so the community can offer assistance? Sorry for the frustration.

Thanks,
Kevin

[RoksVempire]

Same problem.

How to downgrade? In CC app I can't find "other versions" any idea? 

[default60a4dmmwkk8a]

I'm having the same exact issue. Ever since the update, the export goes wrong as soon as it starts on the mp4 files and I get the exact same error code.

[Sen Jean Paul Prates]

I'm having this same problem and waiting adobe launch the 22.1 or 22.2 cause it's starting to give lots of problems here.. we are paying and don't having the service and anyone answer.. two weeks, we did format the notebook, reinstal and that's not the problem.. so Adobe, can you help us?

[ECJ-PJRN]

From ARGENTINA. 

I have the same problem. Error 3 in Adobe Media Encoder V.22 and Premiere with H.264 Codec.
Waiting for the NEW VERSION to be updated.
PLEASE!

[Erika2963947283u1]

Hola! Uso pr 2023, instale la version 2022 y tengo el mismo problema, hace un mes que no puedo trabajar. Encontraste la solucion?

China

Hello! I use pr 2023, I installed version 2022 and I have the same problem, I haven't been able to work for a month. Did you find the solution? 

• Ty Chini

   

[Kevin-Monahan]

HI Erika,

I received your message and it looks like you have an unknown error for exporting footage. Is that right? Check the Warp Stabilizer effect at 6:13 in the Timeline. If you remove it, can you export then? Let us know. You may need to adjust the effect, shorten the clip, or work around the issue in another way. I hope the advice helps. 

Thanks,
Kevin

[hi22324290xr8j]

If your hardware encoding doesn't work, try updating the drivers for your  graphics cards.
Aside from that, exporting with Software Encoding does circumvent the problem, as the others pointed out.

[Loved22388996t62c]

Tried switching off hardware decoding, have plenty of space, error caused by updating to 2022 seems like since was working fine on old version. SMH

[ClintH75]

Sorry if answered, but I had the same error and the solution that worked for me was to Export using Media Encoder and leave Media Encoder open. I was producing multiple short clips and every clip that I tried to produce would give the same error code. So, I finally tried leaving Media Encoder open and it was like magic. It worked smooth! Good luck!

[hannahf57212844]

Hi Clint,

i was just reading these posts as i have the error ' error compiling movie - a low level exception occured, selector 9, error code 3. Could you take me through what worked for you? - you mentioned leaving media encoder open- im not quite sure what you mean. Many thanks in advance if you have the time to reply. hannah

[Kevin-Monahan]

HI @hannahf57212844,

Sorry for the error. Is it possible to take a screenshot of your error? We can help you better with that.

Thanks,

Kevin

[Andres Mauric25767263xspm]

Es desesperante estar en una situaciaón que no sabemos ni que hacer, como el errror # 3 de media encoder, despues de mucho investigar, no logre solucionar el problema, siempre me pasaba con los archivos h264, estuve apunto de borrar el programa.

Pero una luz me ilumino, solucionando un problema parecido en premiere. Por lo que lo intente solucionar de la misma forma en Media Encoder. SOLUCIÓN: cuando se exporta en >ajustes preestablecidos>ajustes de exportación>panel video>ajustes de codificación>opción Codificación de Software.  Luego lo exportas normalmente y ya esta. Espero que les sirva de ayuda. Si tienen dudas sobe este tema te invito a mi perfil de instagram : @vammastudio

[davidpayne1981]

this has been a constant issue in media encoder for me for the last couple of months. Something has changed in the software and they need to fix it. Setting to software only is not a solution. Not only is it unbearably slow, but it removes any GPU based effects from the clips on export which is utterly useless.